Reading
Simonè Mellett
Senior Test Analyst
Ranfontein
Summary
Seasoned Test Analyst with 8 years of experience designing and implementing quality assurance tests. Evaluated test objectives to develop and implement test procedures optimized for relevant results. Reported on test results and suggested interpretations relevant to product applications and further test development. Oriented towards streamlining testing and reporting processes to lower costs and optimize production efficiency. Collaborates with cross-functional team members to enhance software package quality.
Goal-oriented and dedicated to meeting team performance objectives and achieving set targets. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Senior Test Analyst
Nedbank
Roodepoort
10.2019 - Current
- Deliver initiatives using Agile methods
- Key individual during change from Waterfall to Agile, assisting squads/teams to adapt and implement new way of working.
- Implemented and continuous use of JIRA in Home loan squads for defect and test execution management.
- Daily reporting on Jira using Dashboards with Pie Charts and list views showcasing defect or test status's, priority and assignee.
- Understand and manage own demand based on expected timelines articulated by line management and project expectations
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Actively participate in Sprint planning with development team and product owner for estimation and sizing of products, tests, features and stories to be delivered using Fibonacci method.
- Participate in compilation and story grooming of User Stories and Acceptance Criteria and definition of done during 3 Amigo's session to assess testing effort required per Iteration in QA Environment.
- Collaborated with quality assurance, developers, project managers/scrum masters and product owners to assess scope and sequence of projects to stay current on intended functionality.
- Clarify any business requirement/corresponding system solution/missed requirement with relevant Home Loans BITE Business Analyst/Product Specialist where required to ensure business requirement/corresponding system solution is fully understood and addressed
- On non Agile projects I apply Static Analysis when reviewing relevant BAU/project BMD/Change Request to ensure understanding of business requirements and corresponding system solution as well as testing effort required for both QA and Production Environment.
- Develop and Review test cases in conjunction with business users/Home Loans Product/System owner and developer to ensure test cases meet all business requirements and corresponding system solution requirements.
- Develop and execute Functional, Non-functional, Regression, Integration, Unit and Static testing per User story (requirement) per iteration. Optimizing test cases to maximize success of manual software testing to ensure objectives and deadlines are met.
- Identify and liaise with relevant stakeholders to obtain test data and provide test data to team that will be needed during execution of iteration/sprint
- Identified and reported bugs and issues within system timeously and applied troubleshooting techniques for mitigation purposes to avoid unplanned expenses and late delivery.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members. Closely collaborate with Development Team to resolve defect
- Participate pro-actively and facilitate daily stand-up meetings to enable team to plan day's work and inspect progress towards iteration goals.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Contribute to retrospective reviews to suggest and introduce efficiencies which will ensure quicker delivery with high quality to our clients.
- Manage team of assigned Testers to ensure test objectives and project deadlines are met.
- Provided each staff member with exemplary training and guidance to help improve department efficiency and boost understanding of respective job duties.
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Participated in available trainings to improve software knowledge.
- Contribute to test process improvements by suggesting process improvements to Test Tools; Test Methodology and Test Policies followed
Test Analyst
Nedbank
Roodepoort
06.2016 - 09.2019
- Reviewing and sign of Specification documents which include: o IM changes documents o BMD (Business Model Design) document to ensure understanding of business requirements and corresponding system solution as well as testing effort required.
- Clarify any business requirement/corresponding system solution/missed requirement with relevant Home Loans BITE Business Analyst/Product Specialist where required to ensure business requirement/corresponding system solution is fully understood and addressed.
- Identify and obtain test data required for testing purposes in both QA and Production Environments.
- Compiling of Test cases for Manual testing.
- Manage team of assigned Testers to ensure test objectives and project deadlines are met on all Siyeza home loan systems.
- Compiling of Test Plan
- Execute required testing in line with Test Execution Plan to ensure test objectives and project deadlines are met.
- Testing in all Nedbank Home loan environments o Dev environment o ETE environment o QA environment o Production environment
- Report status of testing to relevant stakeholders daily
- Executed different types of testing o Functional testing o Non-functional testing o Regression testing · Post production deployment testing
- Defect management (test control)
- Log defects using pre-defined defect management tool and ensure relevant information is captured accurately that will assist with root cause analysis and defect resolution.
- Collaborate with stakeholders to ensure resolution of defects and root cause analysis is performed and recorded.
- Resolve obstacles by providing guidance and support to junior Testers on issues identified
- Contribute to test process improvements by suggesting process improvements to Test Tools; Test Methodology and Test Policies followed.
- Collaborated with product owners, business and developer to stay current on intended functionality.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Created and Implemented format of test cases used by Home loan BITE testing team
- Assist with training material
- Review of BMD documents - Static Analysis
- Logging of static defects and following up if corrected on BMD
- Static defect list provided to Business analyst
- Testing results defect management ETE, QA and Production.
- Created and implemented way Home loan Bite did their daily defect reporting and test execution reporting
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Managing Siyeza business testers executing business user acceptance testing for all regions during QA and Production testing.
- Managing BITE testers during ETE, QA and Production testing.
- Directed teams completing regression tests to support successful product development stages.
- Fixed identified issues to improve workflows.
Business IT Enablement Tester
Nedbank
Johannesburg
02.2015 - 01.2017
- Worked with customers to understand needs and provide excellent service.
- Maintained energy and enthusiasm in fast-paced environment.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Prepared variety of different written communications, reports and documents.
- Worked flexible hours across night, weekend and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Used coordination and planning skills to achieve results according to schedule.
- Reviewing and sign off on Specification documents which include: o BAU (Business as usual) documents o IM changes documents o BMD (Business Model Document)
- Compiling of Test cases o Execute testing on all Siyeza home loan systems o Testing in all Nedbank Home loan environments * Dev environment * ETE environment * QA environment * Production environment
- Executed different types of testing o Functional testing o Non-functional testing o Regression testing o End to End Integration testing o Post production deployment testing
- Defect management (test control)
- Collaborated with business and developers
- Assist as subject matter expert in compiling and creating training material.
Business Tester
Nedbank
Johannesburg
01.2015 - 01.2017
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Reviewing and sign off on Specification documents which include: BAU (Business as usual) documents, IM changes documents and BMD (Business Model Document)
- Compiling of Test cases
- Exceeded goals through effective task prioritization and great work ethic.
- Execute testing on all Siyeza home loan systems which include: Digital (Instant bond indicator), CAN, Banking Platform, Input Accell, Staffware, DEA (bank statements), Property dot Go, Autogrants, External Interface, Nte, Webconvey
- Testing in all Nedbank Home loan environments including: Dev environment, ETE environment, QA environment and Production environment
- Executed different types of testing: Functional testing, Non-functional testing, Regression testing and Post production deployment testing
- Defect management (test control) - Reporting
- Collaborated with business and developers
- Logging defects and updating defect schedule
- Escalating defects to developers and attending focus calls.
Staffware10i Homeloan Specialist
Nedbank
Johannesburg
10.2007 - 12.2014
- The successful pioneer ship of Siyeza 1 (Nedbank Home loan pilot team) led to a decision made for myself to join a huge process change within Nedbank home loan space. Was selected to be one of 5 in designing developing and implementing a brand new home loan system for Nedbank.
- End to end testing of our process system Staffware 10i Assisting in compiling and defining of details for training manuals given to Siyeza.
- Assisting Process teams in compiling Standard Operating Procedures for Escalations and Property assessor roles.
- Assisting Process team in compiling Level 5 processes.
- Training all Gauteng staff members performing property administrator and Escalations roles
- Rework reports - Investigating and reporting weekly on errors made by Siyeza to Team Managers and compiling training to address issues identified.
- Compiling details around innovations from Siyeza and draw up RFS’s
- Multiskilling staff in Escalations role and Property assessor role.
- Assisting training and updating of Escalations and Property assessor manuals.
- Assisting process team in updating of Standard Operating Procedures.
- IAT and UAT testing for any changes made on Staffware 10i impacting Siyeza.
- Production testing and signoff for any changes made on Staffware 10i impacting Siyeza
- Providing business support to Siyeza post production deployments to Siyeza.
Property Risk Administrator
Nedbank
Johannesburg
09.2005 - 10.2007
- Being identified as constant top performer I was selected to become the first desktop property administrator within multi-million rand process pilot team. During 2005 Nedbank made a call to change home loans in its entirety, from paper based division to paperless, controlled, measured environment. Was personally involved in the design of the role of desktop administrator and actively assisted in designing training material for all fellow colleagues to follow in my footsteps.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Requesting and determining desktop valuations using rules and criteria to determine desktop valuation.
- Requesting physical valuations where stipulated criteria is not met and monitor progress.
- Updating e-Prop and Staffware with relevant information
- Determining risk of properties for mortgage purposes
- Determining insurance value by using appropriate calculations.
- Research and ensuring that valuation is based on current market prices.
- Indexing of completed Valuation assessments
- Dealing directly with all stakeholders and resolving of queries/exceptions via e-mail or telephone calls
- Comply with Service Level Agreements (SLA’s)
- Queue / Workflow management.
- Assist with escalations and follow up on outstanding documents and information
- Assist with capturing clients details on Staffware for credit decision.
- Credit checks, basic enquiries, and rate concessions on applicants
- Recording stats * Successfully training new staff on Desktop function
- Assisted with testing of all valuation systems that are used (E-prop and Lightstone -AVM)
Education
SAFe Scrum Master (5.1) - Scrum Master Skillset
SAFe Scaled Agile
Online 08.2022 - 08.2022
Leading SAFe (5.1) -
SAFe Scaled Agile
Online 07.2022 - 07.2022
ISTQB Agile Tester Certificate - Agile Software Testing
SA Software Testing Qualifications Board - ISTQB
ILab - Johannesburg 02.2018 - 06.2018
ISTQB Foundation Certificate - Software Testing
SA Software Testing Qualifications Board - ISTQB
ILab - Johannesburg 03.2016 - 04.2016
Certificate in Banking - Banking
Milpark Business School
Johannesburg 01.2013 - 12.2022
High School Diploma -
Riebeeck Rand Highschool
Randfontein 01.1999 - 12.1999
Skills
Agile hybrid and Waterfall Methodologies
Test analysis and Test planning
Defect reporting and monitoring
Test implementation
Facilitating meetings
Creative Problem Solving
Scrum and Kanban
Jira and Confluence
Managing multiple projects simultaneously
Working with shifting priorities
SAFe
Business Process Improvement
Microsoft Office
Quality focused in all delivery components
Interests
Cycling
Farming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
SAFe Scrum Master (5.1) - Scrum Master Skillset
SAFe Scaled Agile
08.2022 - 08.2022
Leading SAFe (5.1) -
SAFe Scaled Agile
07.2022 - 07.2022
Senior Test Analyst
Nedbank
10.2019 - Current
ISTQB Agile Tester Certificate - Agile Software Testing
SA Software Testing Qualifications Board - ISTQB
02.2018 - 06.2018
Test Analyst
Nedbank
06.2016 - 09.2019
ISTQB Foundation Certificate - Software Testing
SA Software Testing Qualifications Board - ISTQB
03.2016 - 04.2016
Business IT Enablement Tester
Nedbank
02.2015 - 01.2017
Business Tester
Nedbank
01.2015 - 01.2017
Certificate in Banking - Banking
Milpark Business School
01.2013 - 12.2022
Staffware10i Homeloan Specialist
Nedbank
10.2007 - 12.2014
Property Risk Administrator
Nedbank
09.2005 - 10.2007
High School Diploma -
Riebeeck Rand Highschool
01.1999 - 12.1999