Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simlindile Gasa

Hospitality Management
Windermere

Summary

Dynamic professional with experience at Hilton Salwa Beach Resort, excelling in customer service and guest relations management. Proven ability to maintain a pristine dining environment while effectively multitasking under pressure. Strong communication skills and adept at menu recommendations, ensuring a memorable dining experience for all guests.

Overview

5
5
years of professional experience

Work History

Waitress

Hilton Salwa Beach Resort
11.2023 - 05.2025
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Barista

Glenwood Barkery
03.2021 - 10.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Administrative Assistant

International Hotel School
02.2020 - 02.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Hospitality Management

International Hotel School
Westville, South Africa
04-2019

High School Diploma -

Luthuli High School
Port Shepstone, South Africa
04.2001 -

Skills

Customer engagement

Timeline

Waitress

Hilton Salwa Beach Resort
11.2023 - 05.2025

Barista

Glenwood Barkery
03.2021 - 10.2022

Administrative Assistant

International Hotel School
02.2020 - 02.2021

High School Diploma -

Luthuli High School
04.2001 -

Hospitality Management

International Hotel School

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Simlindile GasaHospitality Management