SAP Training Specialist, Business Analyst, Content Developer, Assessor, Software Tester, SAP S/4 Hana Sourcing and Procurement Consultant, SAP ECC Trainer, IT Technician
Springs,GP
Summary
Diligent SAP Consultant with background in technical training. Successfully developed and delivered comprehensive training programs to enhance team performance and efficiency. Demonstrated ability to simplify complex concepts and foster collaborative learning environment.
Overview
20
20
years of professional experience
18
18
Certifications
1
1
Language
Work History
SAP Trainer (SAP Project Systems)
Zimele
02.2026 - 02.2026
Conduct classroom based training for Msunduzi Municipality for SAP S/4 HANA Implementation on Project Systems modules:
SAP S49010 Exploring Investment Projects in SAP S4 HANA
SAP S49020 Exploring Logistics Projects in SAP S/4 HANA
Promoted a culture of continuous learning within the organization, encouraging users to stay informed of new SAP features and best practices.
Conducted hands-on workshops, enabling participants to apply their learning in real-time scenarios effectively.
Optimized training schedules to maximize resource utilization while minimizing disruption to daily operations.
Supported change management initiatives by providing strategic guidance on SAP-related process improvements.
Mentored junior trainers, sharing best practices and fostering professional growth within the team members.
Maintained up-to-date knowledge of SAP software advancements, ensuring relevance and accuracy in training content.
SAP Training specialist
MA01.Net
11.2025 - 12.2025
Conduct Train the Trainer instructor-led sessions, workshops, and webinars for various Super Users, both online and in a classroom setting
Create and design SAP training programs(S/4 Hana, Ariba Contract Management), including developing curricula, user manuals, e-learning modules, and other instructional materials.
Development simulations, Learner guide, Quick reference Guides, Assessments in Articulate 360
Engage with project managers, SME’s, SAP functional teams, training leads and business process owners to ensure training aligns with project goals and business processes
Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
Train on the Procure to Pay process in S/4 Hana:
Navigation using Fiori
Navigation using GUI
Organizational Units in SAP
Master Data in procurement – XK01, MM01,ME11
Procurement process – Create Purchase Requisition-ME51N, Create Purchase Order-ME21N, Goods Receipt-MIGO, Enter Invoice-MIRO
Material Requirements Planning –MD01
Stock Requirement/List-MD04
Client: Seplat
Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
Documented participation and evaluated learning for each participant.
SAP Trainer
Novitas
08.2024 - 10.2025
Client: Ireland Health Service Executive
Conduct virtual and online train the trainer training and support to Super users.
Provide ongoing support, troubleshoot issues, answer user questions, and conduct refresher sessions
Engage with project managers, SME’s, SAP functional teams, training leads and business process owners to ensure training aligns with project goals and business processes
Conduct engaging training sessions, including hands-on demonstrations and virtual or in-person classes for - P2P – Non Stock Procurement in S/4 HANA, MDG Material Master Data, MDG Vendor Master Data, Accounts Payable – VIM
Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
Enhanced employee performance by developing and implementing customized training programs.
Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively post session.
Collaborated with subject matter experts to create accurate, high-quality learning materials for diverse audiences.
Evaluated training needs for organizations, designing tailored solutions to address skill gaps and improve overall productivity.
Conducted gap analyses to identify areas of improvement within existing training programs, leading to targeted updates that increased overall efficacy.
Increased participant satisfaction by incorporating interactive elements and real-world scenarios into training sessions.
SAP Trainer
Red Global
06.2024 - 07.2024
Client: Sysdoc
Conduct virtual and online train the trainer training and support to Super users on the following modules:
Cultivated relationships with stakeholders, ensuring clear communication of expectations and progress updates throughout the training process.
Partnered with management teams to align training initiatives with business objectives, supporting strategic goals through workforce development efforts.
Accounts Receivables (Control accounts – Customer Master Data, Dispute management, Dunning, Provision for Bad Debt, Running direct debits, Posting Incoming Payment, Statement of accounts, Reports)
Bank Accounting (Master Records, Statement import, Managing transactions, Reporting
Engage with Subject Matter Experts, business process owners, training leads, functional team
Coached individuals in one-on-one settings to reinforce learned concepts and provide personalized guidance on career growth opportunities.
Improved student performance by defining clear goals and communicating performance metrics.
Developed new and improved training programs focused on Accounts Payable, Vendor Invoice Management and Vendor Master Data
SAP Training Content Developer
Issoria
05.2024 - 06.2024
Client: Novartis
Develop training material simulations, quick reference guides for Icertis-SAP Integration
Developed educational materials to support product training initiatives, leading to increased customer satisfaction scores.
Cultivated strong relationships with subject matter experts to produce accurate and authoritative content on a variety of topics.
Engage with instructional designers and subject matter experts, ensuring brand consistency, using software features like triggers and variables, and adhering to project deadlines and accessibility standards
Worked closely with designers to create visually appealing graphics that complemented written content, improving audience engagement.
Enhanced user experience by developing engaging and relevant content for various digital platforms.
Use the software's tools, such as triggers, variables, layers, and states, to add interactivity and logic to courses
Conduct Super User virtual training and support sessions
SAP Organization Change Manager RISE With SAP
Beyond Technologies
02.2024 - 04.2024
Client: The SPAR Group LTD
Conducted Change Impact Analysis for the Order to Cash and Supply Change Management streams.
Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
Partnered with business teams to understand needs and mitigate potential problems.
Ensured compliance with regulatory standards while executing change management activities.
Led teams through complex transformations, providing guidance and support throughout the process.
Reduced resistance to change by employing empathetic communication and understanding the concerns of employees affected.
Facilitated workshops and training sessions to equip staff members with tools necessary for successful adaptation during periods of transition.
Led cross-functional teams to develop and implement organizational change strategies, resulting in a 20% increase in employee engagement and productivity
Facilitated communication between Business Process Owners and Business Process Leads and Functional Analysts to ensure alignment and buy-in for change initiatives.
Conducted impact assessments and risk analyses to identify potential barriers to change and developed mitigation strategies to address them.
Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
Collaborated with senior leaders to align change initiatives with strategic objectives.
Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
Monitored progress throughout change implementation phases, adjusting timelines as needed based on project requirements.
Developed training materials and resources for smooth transitions during organizational changes.
Evaluated the effectiveness of implemented changes, making adjustments as necessary to achieve desired outcomes.
Maintained up-to-date knowledge about industry trends in relation to change management methodologies and best practices.
Streamlined processes for enhanced efficiency, working closely with cross-functional teams to identify gaps and redundancies.
Identified impacted parties, business partners and resources required for planned changes.
SAP HANA Training Content Developer
Engaged Business Consultants
11.2021 - 01.2024
Consult with OCM team lead, Functional Analyst and SME in the development of training material, Function Integration Testing, User Acceptance Testing, Super User and End User Testing sessions.
Develop 90% training material, conduct classroom based on the job training and support for the following modules:
Sales and Distribution - Pricing and promotion management
Gicom Contract Management
Master Data – Vendor, Material, Non-trade articles, Article listing
Served as subject matter expert regarding system capabilities, assisting colleagues with questions or concerns when necessary.
Collaborated with management to align training initiatives with broader organizational goals and objectives, ensuring a cohesive approach to systems education.
Developed customized training materials tailored to specific department needs, ensuring optimal systems utilization across the board.
Implemented business and technical client training on new systems and supervised software integration on client's website.
Collaborated with IT staff to stay up-to-date on system updates, incorporating changes into relevant training content.
Evaluated employee proficiency in system usage, identifying areas of improvement and providing additional coaching as needed.
Proactively identified opportunities for cross-training employees on multiple systems to enhance overall team efficiency and flexibility.
Improved overall productivity by conducting group workshops focused on advanced features and best practices for systems operations.
Virtual regional support (Mpumalanga)
Document, report errors
User access support
Coordinate with Regional Training manager and Divisional Training Managers on implementation and roll out issues and reports.
Reporting to Divisional Training Managers on progress.
Provide first line In-store and virtual support for Stores enablement team (Gauteng Region)
Optimized existing training materials and resources by routinely reviewing content accuracy, clarity, and relevance to current organizational needs.
Facilitated one-on-one coaching sessions for employees needing personalized assistance with complex system tasks or functions.
Promoted a culture of continuous learning, sharing best practices and resources among trainers for ongoing professional development.
Microsoft D365 Content Developer
Engaged Business Consultants
12.2019 - 04.2020
Client: Coca Cola Bottling Africa (CCBA)
Content Development (F&O -Inventory management & Warehousing, Production Planning)
Strengthened content through proofreading and editing.
Participated in brainstorming sessions to generate innovative ideas for content strategies that aligned with company goals and objectives.
Software Testing (SAP TO MS Dynamics 365 conversion)
Reporting errors
Create test data basing on the test script specifications
Highlight the failure of the test scripts to the concerned module leads (F&O Inventory Management, Production Planning, Warehousing)
Secure sign off the test script results from the client
Develop F&O Material for trainers
Coordinate with Business Analysts/ Trainers (South Africa, Botswana) on F&O process flows in the developing of training content development.
Report, document, track errors to developers, follow up for feedback on resolution.
Tracked performance metrics using analytics tools, identifying opportunities for improvement in future content initiatives.
Streamlined the content creation process by implementing a content management system, improving overall efficiency.
Coordinated with other departments to incorporate multimedia elements into online content for a more immersive user experience.
Identified target audiences to analyze characteristics, behavior, and media habits.
Provided constructive feedback during peer review sessions, assisting colleagues in refining their work for maximum impact.
SAP Trainer & Support Consultant
Datonomy Solutions
07.2019 - 10.2019
Client: Shoprite Group
Liaising with SME and Business Analysts to gather Training requirements
Increased user adoption rates by creating engaging multimedia content for e-learning platforms.
Provided post-training support as needed, reinforcing concepts learned during sessions for long-term success in using the SAP system effectively.
Established strong relationships with stakeholders, understanding their unique needs and incorporating feedback into future training plans.
Conduct SAP Procure to pay end - user training work stream activities.
Complete work stream deliverables, timelines, and objectives
Develop and maintain training content including all materials and aids
Execute training development programs
Work one-on-one or in small groups performing "on the job" SAP training
Performed QA on training MM, SCM and SD materials, manage pilot testing to ensure smooth Go-Live process, monitor and report effectiveness of all training conducted
Coordinate training activities with process teams.
Consistently received positive feedback from participants, demonstrating high-quality instruction and expertise in the subject matter.
Facilitated a smooth transition during system upgrades by delivering timely and effective end-user training.
Developed customized training materials to cater to diverse industry requirements and learner needs.
Business Analyst
Activetrack
04.2014 - 06.2019
Client: EBS Poland
Create requirements and specifications for business solutions (Southern Africa)
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Streamlined project management with effective communication and collaboration across cross-functional teams.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Improved business processes by analyzing current practices and recommending optimization strategies.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Conduct business analysis and research to identify key metrics and opportunities for improvement in the Southern Africa market.
Develop processes and procedures to ensure business solutions meet strategic goals
Ensure business processes are running in accordance with Agile methodologies
Consult with key stakeholders (Poland, Kenya & South Africa) to determine business objectives and success factors
Collaborate with team members to collect, analyze, and evaluate information from multiple sources including
Present findings and recommendations to stakeholders
Write and document business requirements, functional requirements, and design specifications
Work with information technology professionals to develop a solution that meets business requirements
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Training Consultant
Africa Management Development Institute
01.2010 - 03.2012
Manage both the development of bespoke training materials and delivery of end user training as part of an ongoing SAP implementation across the Africa Management Development Institute organization in South Africa, Swaziland, Zimbabwe, Namibia, Mozambique and Botswana.
Assists in the roll-out of new SAP functionality, whether developed in-house or delivered by SAP, by developing detailed test plans/scripts, leading user acceptance testing sessions to ensure quality assurance, and developing communications plans for the roll-out to the UM community
Assist in developing test plans, quality assurance efforts, and communication plans for new SAP services
Management of the training team
Development of training schedule for rollout of training across multiple sites, including offshore locations
Enforces stated policies and procedures governing SAP account management, including users who have not completed required security training
Management of training invitations and the rescheduling of users where appropriate
Assesses issues and determines support/problem resolution where applicable
Development of IT, MS Office, Leadership, training courses, including presentations, exercise workbooks and quick reference guides
Client refresh training strategist and liaising with technical team
Deliver hands-on, classroom, and/or virtual training to associates
Communicate with Branch, District, and Area leaders to continually improve the effectiveness of training in improving customer experience
When not actively engaged in training, staff a Divisional service desk to support associates via phone, chat, or email for immediate assistance with SAP
Consulted with organization management to assess needs and plan improvements.
Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
Organized large-scale conferences and seminars featuring expert speakers from various industries, promoting professional development opportunities across the organization.
Assessed the effectiveness of training initiatives through regular monitoring and evaluation, refining content as needed to maximize impact.
Implemented a mentoring program that connected experienced professionals with newer employees for ongoing support and knowledge transfer.
Monitored industry trends and best practices in adult education, applying relevant insights to continually enhance program offerings.
SAP Trainer, Buyer
Flora Marketing
01.2006 - 10.2009
Client: Southern Roses
SAP ECC trainer – (MM, FICO, SD)
Fostered a collaborative learning environment, encouraging active participation from all attendees during group sessions.
Utilized various instructional strategies, adapting to different learning styles for maximum comprehension and retention of information.
Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
Provided coaching and mentoring to employees.
Established and maintained quality control standards.
Used Microsoft to design training for 120 employees and increase company retention and productivity rates 60%.
Identify business processes requiring formal SAP training with the BAT
Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Maintained complete documentation and records of all purchasing activities.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Forecasted purchasing trends and improved merchandising strategies.
Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
Maintained key item stock levels and wrote or expedited purchase orders.
Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
Developed and improved account relationships.
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Collaborated with internal stakeholders to understand their needs, ensuring accurate product specifications were met in all purchases.
Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
Develop training curriculum and training guides/handouts/presentations to be used as reference materials
Manage the SAP training calendar and schedule sessions
Develop evaluations/assessments to be completed by employees who complete training
Calculate results of evaluations and determine feasibility of changes
Involved in the role mapping for users who attend SAP training
Collaborate with the SAP Basis Team when user roles need to be established or modified, and for other user authorization issues
Procure to Pay for all Hardware, Electrical goods, IT Hardware and Software, Stationary External Services
Negotiate settlement terms with suppliers
Submit and follow up on invoice settlement
Creates training curriculum.
Assist with loading and invoicing of deliveries
Assist in document workflow of returns
Enhanced user proficiency by designing and implementing comprehensive SAP training programs.
Collaborated with project teams to identify knowledge gaps and develop targeted training solutions.
Education
S/4HANA Cloud Private Edition, Sourcing And Procur
SAP
Woodmead
04.2001 -
Dynamics 365 Core Finance And Operations
Udemy
USA
10-2024
Gain Experience With SAP S/4HANA – Logistics
OpenSAP
Germany
10-2021
Guide Your SAP S/4HANA Project To Success
Open SAP
Germany
04.2001 -
Getting Started With SAP Fieldglass
OpenSAP
Germany
04-2021
This Is SAP Fieldglass
OpenSAP
Germany
04-2021
SAP S/4HANA Sourcing And Procurement 1709
SAP
Germany
04.2001 -
Building Tomorrow’s ERP With SAP S/4HANA
OpenSAP
Germany
05-2020
Practical Project Management
Udemy
USA
05-2020
Virtualize And Automate Your SAP Testing Using Int
OpenSAP
Germany
09-2019
SAP Enable Now Framework
OpenSAP
Germany
09-2019
Microsoft Dynamics
Udemy
USA
12-2019
Procurement Innovation SAP Ariba And S4HANA
OpenSAP
Germany
11-2018
National Certificate in Information Technology
ZIDECO
Harare, Zimbabwe
12-2005
Skills
Communication Skill - 90%
Planning, Organization - 80%
Team Player - 100%
Analysis and Assessment - 75%
Accuracy & Attention to detail - 90%
Leadership - 80%
Certification
SAP Certified Application Associate - SAP S/4HANA Cloud Private Edition, Sourcing and Procurement
S/4HANA Cloud Private Edition, Sourcing And Procur
SAP
04.2001 -
Guide Your SAP S/4HANA Project To Success
Open SAP
04.2001 -
SAP S/4HANA Sourcing And Procurement 1709
SAP
04.2001 -
Dynamics 365 Core Finance And Operations
Udemy
Gain Experience With SAP S/4HANA – Logistics
OpenSAP
Getting Started With SAP Fieldglass
OpenSAP
This Is SAP Fieldglass
OpenSAP
Building Tomorrow’s ERP With SAP S/4HANA
OpenSAP
Practical Project Management
Udemy
Virtualize And Automate Your SAP Testing Using Int
OpenSAP
SAP Enable Now Framework
OpenSAP
Microsoft Dynamics
Udemy
Procurement Innovation SAP Ariba And S4HANA
OpenSAP
National Certificate in Information Technology
ZIDECO
AREA OF EXPERTISE
Business Analysis
Training
Content Development
Leadership
Project Management
SOFTWARE
Whatfix
SAP Ariba
SAP Enable Now
SAP ECC6
SAP S/4 HANA
Easyflo
Articulate Storyline 360
Windows 98-2010, Microsoft Server 2003-2012
Microsoft Office 2000 – 2016,365
Microsoft Dynamics 365
VIRTUAL MEETING PLATFORMS
Teams
Skype
TeamViewer
Microsoft Teams
Google Meet
Blue Jeans
Zoom
FaceTime
Google Hangouts
AVAILABILITY
Immediately
SALARY
Open to negotiation within reason
PROFILE
SAP Training Specialist, Business Analyst, Content Developer, Assessor, Software Tester, SAP S/4 Hana Sourcing and Procurement Consultant, SAP ECC Trainer, IT Technician