Adventure
Simangaliso Mtshali
Aspiring Boilermaker
Tongaat, Durban
Summary
I am a highly detail-oriented and accuracy-driven individual seeking a Work Based Exposure opportunity. I am driven and I dedicate myself to every task that is given, and this will surely add value to the company. I am also a social and communicative person, making collaboration and teamwork effortless. As a team player, I thrive in environments that require coordination and cooperation, ensuring smooth workflow and productivity. I am eager to apply my skills and learn quickly in a professional setting.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Sales Assistant
Freedom of Movement
10.2022 - 02.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
Cape Union Mart
10.2021 - 03.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Restaurant Waiter
Salsa Mexican Grill Umhlanga
12.2019 - 03.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
Diploma in Engineering Fabrication - Engineering Related Design - Boilermaking
Majuba TVET College
Newcastle, South Africa 04.2001 -
High School Diploma -
Tongaat High School
Tongaat, South Africa 04.2001 -
Skills
Goal oriented
Task prioritization
Upselling strategies
Brand representation
Customer service
Honest and dependable
Teamwork and collaboration
Interests
Soccer
Music
Timeline
Sales Assistant
Freedom of Movement
10.2022 - 02.2023
Sales Assistant
Cape Union Mart
10.2021 - 03.2022
Restaurant Waiter
Salsa Mexican Grill Umhlanga
12.2019 - 03.2020
Diploma in Engineering Fabrication - Engineering Related Design - Boilermaking
Majuba TVET College
04.2001 -
High School Diploma -
Tongaat High School
04.2001 -
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