Silvia De Toni

- Responsible for the coordination of such integrated areas of activities as delegated by the Secretary General.

-Developed business partnership and increased trade volume between Italian and South African companies
- Assisted Italian and South African companies with sector specific market analysis

-Increased membership based of the organization and maintained healthy relationship with patron members
- Selected exhibitors and buyers to participate to business events and exhibition both in South Africa and Italy
- Provided of a variety of service to companies (business development, litigation, marketing, scouting for business partners)

- Onboarded new employees with training and new hire documentation.

- Reduced waste and pursued revenue development strategies to keep the Organization aligned with sales and profit targets

- Oversight the auditing process of the organization

-Prepared board pack and board agenda

- Assisted the secretary General with budgeting and financial analysis

Highlights:
· Led the strategy and operations of the microfinance institution, increasing revenues, profitability and liquidity.
· Identified potential investors and led the merger and acquisition team to complete the sale transaction of the institution.
· As the acting CEO, improved key stakeholder engagement and enhanced strategic relationships.
· Executive member of Empowerment MFI Board of Director in charge of Board pack preparation

• Completed in-depth analyses of risks to control company profile, enhance systems and track legal concerns.
• Overall supervision and administrative accountability for the regional branch operations covering four branches and workforce of 25+ staff.
• Responsible for providing leadership and coordination in the administration, business planning, accounting, budgeting and forecasting of the institution.
• Fundraising activities
• Oversaw budgets, payroll, and accounts payable and receivable.
• Conducted detailed analysis of company financial information and oversaw preparation of related reports.
• Assessed company resources to keep business funded and nurture relationships with investors, lenders and key partners.
• Prepared year-end fixed asset schedule to create positive impact on shareholders, creditors and investors.
• Advised other executive leaders on strategies and intelligence to form relationships, understand current performance and set agenda for execution.
• Worked closely with audit team to hedge against or mitigate operational risks.
• Developed future financial plans to inform critical decision-making related to spending cuts, rightsizing labor force and timing planned business investments.
• Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
• Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
• Oversaw deployment of strategic business plans to accomplish accounting, compliance, and revenue targets.

Role and Responsibilities:
• Supervise field facilitators in the monitoring of beneficiaries' food securities packages
• Develop and present to the Home Based Care coordinators a template for business plans in order to implement income generating activities to sustain HBC.
• Coordinate exchange of information among the different partners of the project.
• Budget administration.
• Responsible for payroll.
• Responsible for preparing and remitting local taxes.
• Accountable for the preparation of financial reports, special analyses and information reports.
• Assist the project coordinator in the preparation of the final report of the project
• In 2012, oversaw an ex post evaluation of the same project

Main activities and responsibilities:
Silvia De Toni - page 2
• Negotiated and delivered VAT exemption certificate from the Ministry of Finance and National Planning.
• Responsible for preparation of bank reconciliations and for the maintenance of financial and non financial records.
• To monitor changes and provide impact assessments in local legislation about income taxes and labour laws.
• Coordinate the logistics for local office and a total of five projects, spanning three provinces and a work force of 50+staff.
• Responsible for drafting and delivering regulatory and project sponsored reports to donors and regulatory bodies.
• Assist the Country Director in his administrative duties

• Assigned the duties of sales support and after sales service for the North and South American Territories
• Working with all departments, fulfilling full account management responsibilities; ensuring that the sales order processing through to delivery were executed to standard.
• Provide client specific requests to the research and development teams and ensure feedback on feasibility and progress back to clients.
• Participation at trade shows and follow up on sales leads generated

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

• Responded to customer calls and emails to answer questions about products and services.

• Utilized customer service software to manage interactions and track customer satisfaction.