- English
- Sotho
- Tsonga
- IsiZulu
Silvester Phaswana
Primrose,South Africa
Summary
Dedicated and detail-oriented professional with extensive experience in customer service and cash handling. Proficient in scanning items, change giving, voucher redemption, electronic funds transfer handling, and barcode system use. Skilled in point of sale operation, item bagging, loyalty scheme promotions, cash drawer reconciliation, merchandising, and customer relations. Adept at payment processing, product knowledge, Microsoft Excel usage, cash management, and refund and exchange processing. Committed to enhancing customer satisfaction through efficient service delivery and accurate transaction management.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
Work history
End User Computing
Kitso Lesedi Youth Development Centre
01.2019
Cashier
Deboinars Pizza
Johannesburg, Gauteng
01.2022 - 01.2024
- Assisted customers with enquiries to enhance their shopping experience.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Greeted each customer warmly, creating a friendly shopping environment.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Processed payments swiftly for improved customer experience.
- Coordinated with team members for smooth shift transitions.
- Used Point of Sale system efficiently, speeding up transactions.
- Balanced till at end of day, maintaining accurate records.
- Communicated product information to customers, driving informed purchases.
Education
Grade 12 -
H.S Phillphs Memorial High School
End User Computing - undefined
Kitso Lesedi Youth Development Centre
Skills
- Scanning items
- Change giving
- Voucher redemption
- Electronic funds transfer handling
- Barcode system use
- Exchange procedures
- Point of sale operation
- Item bagging
- Loyalty scheme promotions
- Cash drawer reconciliation
- Merchandising
- Customer relations
- Customer Service
- Cash handling
- Payment Processing
- Product knowledge
- Microsoft Excel
- Cash management
- Refund and exchange processing
Languages
Custom
- Ms Dlamini, Manager, Deboinars Pizza, 067 700 1208
- Mr Khukhwane, Facilitator, Kitso Youth Development, 015 004 1120, 073 144 6155
Personal Information
- ID Number: 9902030718082
- License: C1 (code 10)
- Date of birth: 02/03/99
- Gender: Female
- Nationality: South African
- Marital status: Single
Timeline
Cashier
Deboinars Pizza
01.2022 - 01.2024
End User Computing
Kitso Lesedi Youth Development Centre
01.2019
End User Computing - undefined
Kitso Lesedi Youth Development Centre
Grade 12 -
H.S Phillphs Memorial High School
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