Seasoned Executive Assistant with 15 years of expertise in office management, adept at enhancing executive productivity by streamlining administrative processes. Skilled in budget control, team leadership, and operational excellence, I bring a strong work ethic and a high emotional IQ to foster dynamic work environments. Eager to contribute to your team's success. Accomplished Executive Assistant with 15 years' experience, skilled in office efficiency, budgeting, and leadership. I offer a robust work ethic and emotional intelligence, keen to drive success in your team.
Resilient professional with experience aiding operations through support and management of daily activities. Talented at responding to requests, preparing documentation and delivering high-level support for leadership. Strong knowledge of industry trends, current events, and developments.
Overview
10
10
years of professional experience
Work History
Chief of Staff People*organizational Effectiveness
Gold Fields Group Services
Sandton
02.2023 - Current
Advised senior leadership on personnel matters including hiring, training, and development.
Organized events such as conferences, seminars, and board meetings.
Assisted in developing budget proposals for departmental activities.
Supported the Chief Executive Officer in overseeing daily operations of the business.
Coordinated resources across multiple departments to achieve organizational goals.
Reviewed contracts prior to signing by executive leadership.
Acted as a liaison between upper-level management and staff members.
Maintained records of confidential information related to executive decisions.
Drafted policy briefs and memos for senior management review.
Prepared meeting agendas, notes and briefing materials.
Monitored assignment timelines to accomplish projects by established due dates.
Established comprehensive performance goals for organizational, unit, and staff levels, resulting in increase in task prioritization and execution.
Analyzed financials to prepare for meetings and board-related obligations.
Responded to inquiries from legislators and support staff.
Facilitated volunteer activities by reviewing background checks to verify eligibility.
Briefed supervisor and staff on key issues and projects.
CEO/Executive Team Support*: Provided high-quality support to the CEO/Executive Team, ensuring seamless day-to-day operations and strategic decision-making.
Strategic Initiative Development*: Develop, implement, and track key strategic initiatives, aligning with organizational goals and objectives.
Operational Efficiency
Process Improvement*: Identify and implement process improvements, increasing operational efficiency and reducing costs.
Stakeholder Engagement*: Foster strong relationships with key stakeholders, including employees, customers, investors, and partners.
Cross-Functional Collaboration*: Facilitate collaboration between departments, ensuring alignment and effective communication.
Talent Development and Management
Talent Acquisition and Retention*: Support the development and implementation of talent acquisition and retention strategies, ensuring a high-performing and diverse team.
Performance Management*: Partner with department leaders to develop and implement performance management processes, driving employee growth and accountability.
Metrics and Monitoring
Key Performance Indicator (KPI) Development*: Establish and track KPIs, ensuring alignment with organizational goals and objectives.
Data-Driven Decision Making*: Provide data-driven insights and recommendations to inform strategic decision-making.
Provided strategic support to the CEO/Executive Team, ensuring seamless day-to-day operations and strategic decision-making.
- Developed and implemented key strategic initiatives, aligning with organizational goals and objectives.
- Improved operational efficiency by identifying and implementing process improvements, increasing productivity by 25%.
- Fostered strong relationships with key stakeholders, including employees, customers, investors, and partners.
- Facilitated collaboration between departments, ensuring alignment and effective communication.
- Partnered with department leaders to develop and implement performance management processes, driving employee growth and accountability.
- Established and tracked KPIs, ensuring alignment with organizational goals and objectives.
Serve as a liaison between the CEO/Executive Team and other stakeholders
Facilitate communication and collaboration across departments and teams
Develop and maintain relationships with key external partners and stakeholders
Oversee special projects and initiatives
Identify and implement process improvements
Develop and manage budgets and resource allocation
Talent Management and Development
Support the development and implementation of talent management strategies
Collaborate with HR to develop and implement leadership development programs
Coach and mentor junior staff members
Governance and Compliance
Ensure compliance with regulatory requirements and company policies
Develop and implement governance frameworks and policies
Collaborate with internal audit to identify and mitigate risks
Crisis Management and Communications
Develop and implement crisis management plans
Collaborate with communications teams to develop and implement crisis communications strategies
Serve as a spokesperson for the organization during crisis situations
Board and Executive Support
Provide support to the Board of Directors and Executive Team
Develop and distribute Board and Executive meeting materials
Collaborate with the CEO to develop and implement Board and Executive reporting
Special Projects
Lead special projects and initiatives as assigned by the CEO
Collaborate with cross-functional teams to develop and implement project plans
Develop and manage project budgets and resource allocation
Administrative Support
Calendar Management*: Manage the CEO's/Executive Team's calendar, ensuring efficient use of time and minimizing conflicts.
Correspondence and Communications*: Prepare and review correspondence, reports, and other documents on behalf of the CEO/Executive Team.
Travel Arrangements*: Coordinate travel arrangements, including flights, hotels, and ground transportation.
Expense Reporting*: Manage expense reports, ensuring accuracy and compliance with company policies.
5. Meeting Coordination*: Coordinate meetings, including scheduling, logistics, and materials preparation.
6. Information Management*: Maintain accurate and up-to-date records, files, and databases.
Special Projects*: Provide administrative support for special projects, including research, data analysis, and reporting.
Executive Team Support*: Provide administrative support to the Executive Team, including preparing meeting materials, taking minutes, and tracking action items.
Board Support*: Provide administrative support for Board meetings, including preparing meeting materials, taking minutes, and tracking action items.
Office Management*: Oversee the management of the office, including facilities, supplies, and equipment.
Provided administrative support to the CEO/Executive Team, ensuring seamless day-to-day operations.
Managed the CEO's/Executive Team's calendar, ensuring efficient use of time and minimizing conflicts.
Prepared and reviewed correspondence, reports, and other documents on behalf of the CEO/Executive Team.
- Coordinated travel arrangements, including flights, hotels, and ground transportation.
- Managed expense reports, ensuring accuracy and compliance with company policies.
- Coordinated meetings, including scheduling, logistics, and materials preparation.
- Maintained accurate and up-to-date records, files, and databases.
- Provided administrative support for special projects, including research, data analysis, and reporting.
Office Manager & EA TO CEO and CFO
Tshipi e Ntle Manganese Mine
Bryanston
12.2019 - 12.2022
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Prepared board packs and upload on software ahead of meeting (Diligent Board)
Delivered performance reviews, recommending additional training or advancements
Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns
Implemented project management techniques to overcome obstacles and increase team productivity
Sourced vendors for special project needs and negotiated contracts
Servicing other departments in the office
Evaluated employee records and productivity and submitted evaluation reports
Oversee work processes and perform quality control tasks to increase revenue and reduce production times
Compare vendor prices and negotiate for optimal savings, ensure vendors meet terms of SLA's
Prepared meeting rooms and materials and recorded important information
Manage office operations while scheduling appointments for CEO/CFO and senior department managers
Develop standard operating procedures for all administrative employees
Register new employees on system for payroll purposes
Employment confirmations for all head office and mine based staff
Coordinate special projects and manage schedules i.e, office moves, interior decor, office space planning and infrastructure
Coach new hires on company processes while managing employees to achieve maximum production and orientate them on company policies
Coordinate and align corporate and office schedules and disseminated important work information to employees
Maintain physical and electronic filing on document control system
Analyzed data related to administrative costs and spending trends to prepare budgets for each FY, and purchase in alignment with budget for each particular FY
Executive Assistant / Business Office Manager
SA Precious Metals
Germiston
01.2015 - 10.2019
Maintain and protect any actions by safe keeping information strictly confidential particularly that pertaining to DMRE
Screen content of incoming communication, by determining its relevance to CEO
Gate-keeper/controller in office of CEO at same time updating CEO of issues taking place in work place
Professionally represent CEO and welcoming visitors
Ensuring Director /CEO is well prepared and on time for meetings and other important functions and scheduling them accordingly
Minute taking and circulating to relevant role players
Director and CEO to ensure they are available to attend important meetings
Preparing board packs
Plan and arrange internal and external meetings, workshops and functions, incl
Catering
Attending meetings with and on behalf of directors with their guidance
Controlling access to office of CEO
First point of contact to MD, CFO and CEO
Screening calls and emails, meet and greet visitors
Manage petty cash, credit cards and petrol cards
Manage fleet, vehicle license, insurance and tracker
Support other teams with various administrative tasks
Travel arrangements
Supervising general office staff
Updating staff menu and ordering food for 50 +employees
Purchasing of daily office supplies and consumables, raising purchase orders and receiving goods into ERP system
Liaise with suppliers regarding orders and deliveries/collections
Assist Operations manager with administrative duties daily
Services printers and copy machines
Ordering and control distribution of stationery
Organizing year-end Functions and team building outings
HR Support -recruitment (interviews, appointments and dismissals, skills development and training)
Disciplinary hearings, grievances and CCMA matters, Union, Collective bargaining
Drafting of employment contracts, employment requisitions and appointment/dismissal letters
Control filling and safekeeping of confidential documents and statutory documents
SHE Rep -Conduct health and safety audits, identify potential hazards risks and dangers in workplace, investigate incidents, make recommendations regarding health and safety, conduct inspections, attend health and safety meetings, implement changes for better and safe work environment
First aid officer -Responsible for monitoring and maintain first aid facilities in office, administering first aid, attending to emergencies promote WHS
ISO Audits for Procurement department- Ensuring purchasing procedure is compiled with, purchase requests are filed systematically according to standards and regulations
Formulate and Maintaining relationships with suppliers, adhering to buying standards and clear knowledge of products such as raw materials and chemicals
Transcribed meeting minutes to support sales, business development and senior management teams
Facilitated training and onboarding for incoming office staff
Education
Bachelors Of Business Administration -
Richfield Graduate Institue
Johannessburg
01.2024
Human Resources Hiring Practices -
Unisa
Pretoria
01.2009
High school diploma -
St Francis College
Boksburg
01.2007
Skills
MS Word
Excel
PowerPoint
Outlook
Sage X3
SharePoint
Adobe Pro
XTime900
Meticulous attention to detail
Proficient communication
Senior level Recruitment
Optimize organizational systems
Payment collections
AP/AR
Deposits
Recordkeeping
Performance management
Office management
Staff management
Manage site facilities
Control office supplies
Diligent Board
Find the Gap
Mondaycom
Innovation management
Organizational development
Languages
English
IsiZulu
South Sotho
North Sotho
Ndebele
Sestwana
Swazi
Xhosa
Afrikaans
Timeline
Chief of Staff People*organizational Effectiveness