Silindile Mncube

• Generated brand awareness and created positive product impressions to increase sales.
• Handled escalated customer complaints diplomatically, resolving issues amicably while reinforcing the company''s commitment to exceptional service standards.
• Developed and implemented sales strategies to increase revenue.
• Trained and mentored new staff members on selling techniques, product knowledge, and company policies.
• Provided product samples, coupons and incentives to persuade consumer interest.

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• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Reassured children when upset providing emotional support and stability.
• Prepared healthy, age-appropriate snacks and meals.
• Played games, worked on puzzles, and read books to young children.
• Taught children to organize toys, wash hands, and share by leading by example.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.