SIKHONA YENA-NODANGALA
Exports Account Manager
Port Elizabeth,EC
Summary
I am a motivated and highly productive employee. Over the years I have developed diverse set of skills and qualities which I believe will add value to your team in this role. I am a strong communicator, a supportive collaborator and have problem solving capabilities.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Exports Account Manager
Population Services International, PSI
02.2025 - Current
- Developed and maintained relationships with key Distributors from ESwatini, Lesotho,Zimbabwe and Botswana, enhancing customer retention and satisfaction.
- Coordinated the logistics of export shipments, ensuring timely delivery and compliance with regulatory standards.
- Implemented process improvements in documentation procedures, reducing errors and streamlining operations.
- Analyzed market trends and customer feedback to inform product development and strategic planning.
Sales Representative
Population Services International
05.2022 - 01.2025
- Managed over 200 accounts in the Eastern Cape Territory.
- Responsible for listing company products at independent wholesalers.
- Initiated the execution of marketing strategies through instore activations that resulted in increased sales out and repeat orders.
- Diversified my customer base through new leads and maintenance of existing customers.
- Responsible for achieving sales targets.
- Monitoring competitor activities, market trends and report back to the company.
- Presented the company product to prospective clients and kept existing customers abreast of NPDs.
- Managed customer complaints and closed distribution gaps.
- Calling on independent pharmacies, wholesale channel, chain pharmacies, retail and petrol forecourts.
Territory Manager
OMS Medical
06.2021 - 04.2022
- In this role I was responsible for more than 20 Public hospitals and 2 private hospitals.
- I contributed to the total revenue increase of 30% in the first quarter at the company.
- I conducted workshops with doctors and nursing on wound care, continence care and ostomy care.
- Responsible for sales targets
- Responsible for doing monthly planners
- Assisted in the tender applications and kept the business up to date on the market trends
Sales Associate
Athromedix
03.2019 - 05.2021
- In this role I was responsible for 2 private hospitals
- I scrubbed in for orthopaedic theater cases and advised on procedures where necessary.
- Presented the company products to the doctors, nurses and CSSD staff.
- Kept the doctors aware of the new products and procedures
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Supplied hospitals and physicians with in-depth information on shoulder, knee, ankle and hip arthroscopes and repairs.
Research Assistant
Nelson Mandela University
01.2018 - 02.2019
- Involved with planning and conducting literature reviews
- Collection and analysis of baseline data
- Preparing materials for submission to the funders (Novartis)
- Approaching target schools and doing presentations
- Facilitating and ensuring the appropriate participation of all the stakeholders
- Request or acquire equipment or supplies necessary for the project
- Manage and respond to project-related emails
- Prepare, maintain, and update website materials
- Facilitating the involvement of all stakeholders (all the schools involved, department of health and education in all the standards and protocols to be followed
Biokinetics Intern
Nelson Mandela University
01.2017 - 12.2017
- Conducted comprehensive health screenings to assess patient wellness.
- Fitness evaluation, orthopedic evaluation, chronic screening Cardiac evaluation, Neurological evaluation, hydrotherapy, Sport group testing Rehabilitation and Scientific Program prescription
- Supervised and mentored honors students in academic settings.
- Group exercise instructor
- Led physical activity sessions at old age homes (Walton Park, Summer Dunes, Kruger Park) and rehabilitation Centre (Welbedacht), promoting health and wellness among seniors.
- Physical activity instructor at old age homes (Walton Park, Summer dunes, Kruger Park), and rehabilitation Centre (Welbedacht)
- Conducted hydrotherapy rehabilitation at Aurora, enhancing recovery and mobility for clients.
Education
Honors - Biokinetics
Nelson Mandela University
Gqeberha12-2016
Bachelor of Human Movement Sciences - undefined
University of Forthare
Alice12-2015
Matric - undefined
Zingisa Comprehensive High School
Mthatha12-2012
Skills
Export documentation
Salesforce CRM experience
Meeting sales targets
Product presentation
Customer retention
Proficient in Microsoft Office
Effective communication
Interests
Hiking and spending time with family, Travelling
Timeline
Exports Account Manager
Population Services International, PSI
02.2025 - Current
Sales Representative
Population Services International
05.2022 - 01.2025
Territory Manager
OMS Medical
06.2021 - 04.2022
Sales Associate
Athromedix
03.2019 - 05.2021
Research Assistant
Nelson Mandela University
01.2018 - 02.2019
Biokinetics Intern
Nelson Mandela University
01.2017 - 12.2017
Matric - undefined
Zingisa Comprehensive High School
Bachelor of Human Movement Sciences - undefined
University of Forthare
Honors - Biokinetics
Nelson Mandela University
COURSES
Occupational Health and Safety Introduction Oxbridge Academy Jul 2021 - Feb 2022