Sikho Tomas
Merchandiser
East London
Summary
Dynamic professional with a proven track record at Spar Nick's Food Berlin, excelling in fast-paced environments and enhancing team productivity through excellent communication and active listening. Skilled in materials loading and fostering teamwork, consistently achieving high-quality outcomes and customer satisfaction. Adaptable and self-motivated, with a knack for problem-solving and efficient project completion.
Overview
8
8
years of professional experience
1
1
Language
Work History
Groceries General Woker
Spar Nick's Food Berlin
01.2017 - 04.2019
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Reported defective products or machinery to supervisor.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
Merchandiser
Daymon Worldwide PNP Beacon Bay
08.2013 - 11.2014
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
- Boosted sales through effective collaboration with marketing team on promotional displays.
Shelf Packer
Shoprite Mdantsane City
04.2011 - 10.2012
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
Education
Matric -
Inkwenkwezi High School
Eastern Cape, Mdantsane 2010
Skills
Materials Loading
Reference
Mr Demitri
Store Manager
Spar Nick's Food Berlin
0436852285
Mr Renico
Floor Manager
PNP Beacon Bay
0437482245
Miss Maneli
Office Manager
Shorite Mdantsane City
0437620700
Timeline
Groceries General Woker
Spar Nick's Food Berlin
01.2017 - 04.2019
Merchandiser
Daymon Worldwide PNP Beacon Bay
08.2013 - 11.2014
Shelf Packer
Shoprite Mdantsane City
04.2011 - 10.2012
Matric -
Inkwenkwezi High School
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