Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Sijabulisile Talita  Dlamini

Sijabulisile Talita Dlamini

Johannesburg

Summary

Dedicated individual with experience in retail environments, showcasing strong teamwork and adaptability in fast-paced settings. Excellent communication skills foster positive relationships with customers, driving sales through proactive engagement and a commitment to high-quality service.

Overview

3
3
Languages

Work History

Retail Sales Associate

FrontierCo
Johannesburg , South Africa
11.2023 - 01.2024
  • Assisted customers in finding products, providing detailed information to enhance shopping experience and drive sales.
  • Assisted customers in selecting products that best fit their personal needs, preferences and style.
  • Delivered exceptional service by understanding customer needs and exceeding expectations.
  • Met sales targets through proactive promotion and excellent customer service.
  • Built and maintained positive relationships with customers to encourage repeat business.
  • Processed sales transactions accurately, handling cash and card payments with attention to detail.
  • Handled customer returns, refunds and exchanges at customer service desk.
  • Collaborated with team members to achieve targets and contribute to a positive working environment.
  • Monitored daily sales targets, motivating self and team to achieve and exceed goals.
  • Maintained neat, clean and organised shelves through effective visual merchandising and regular cleaning routines.
  • Replenished items and organised displays to keep stock looking professional.
  • Resolved customer queries using active listening and problem-solving skills and also reported complex queries to management.

Education

Higher National Diploma - Auditing

Tshwane University of Technology
Pretoria
01-2027

Primrose High School
Primrose
01-2020

Skills

  • Cash handling
  • Customer service
  • Sales techniques
  • Face-to-face selling
  • Client engagement
  • Customer enquiry handling
  • Visual merchandising
  • Shelf stocking
  • Team collaboration
  • Problem resolution
  • Multitasking efficiency
  • Confident communicator
  • Brand understanding
  • Relationship building
  • Computer literate

Languages

IsiZulu
Advanced
C1
English
Advanced
C1
Afrikaans
Elementary
A2

Interests

  • Netball player

Timeline

Retail Sales Associate

FrontierCo
11.2023 - 01.2024

Higher National Diploma - Auditing

Tshwane University of Technology

Primrose High School
Sijabulisile Talita Dlamini