Dedicated individual with experience in retail environments, showcasing strong teamwork and adaptability in fast-paced settings. Excellent communication skills foster positive relationships with customers, driving sales through proactive engagement and a commitment to high-quality service.
Overview
3
3
Languages
Work History
Retail Sales Associate
FrontierCo
Johannesburg , South Africa
11.2023 - 01.2024
Assisted customers in finding products, providing detailed information to enhance shopping experience and drive sales.
Assisted customers in selecting products that best fit their personal needs, preferences and style.
Delivered exceptional service by understanding customer needs and exceeding expectations.
Met sales targets through proactive promotion and excellent customer service.
Built and maintained positive relationships with customers to encourage repeat business.
Processed sales transactions accurately, handling cash and card payments with attention to detail.
Handled customer returns, refunds and exchanges at customer service desk.
Collaborated with team members to achieve targets and contribute to a positive working environment.
Monitored daily sales targets, motivating self and team to achieve and exceed goals.
Maintained neat, clean and organised shelves through effective visual merchandising and regular cleaning routines.
Replenished items and organised displays to keep stock looking professional.
Resolved customer queries using active listening and problem-solving skills and also reported complex queries to management.