Set clear, achievable, effective brand objectives aligned with the brand plans
Translate strategies into action plans/tactics that can be implemented to achieve brand objectives
Develop a solid understanding of competitor strategies and understand consumer behaviour, to enable efficient target strategies
Clearly and uniquely define the brands, to create clear competitive differentiation
Constantly identify real opportunities in the market place that can be exploited to establish brand awareness, loyalty and advocacy
Design brand project plans, specifying resources, time, budget and critical paths
Manage and control the brand budget plans
Ensure effective implementation of each phase within the project plan and effectively communicate the plans
Brief agencies and provide agencies with the necessary frame of reference to enable them to endorse and advance the brands, in a manner that adds value to the brands’ positioning
Design realistic financial and budget guidelines for projects or assignments
Monitor and control the financial and budget elements
Monitor and evaluate the quality of services provided by agencies, in order to ensure alignment with the functional and emotional DNA of the brands and expectations of brand principals
Manage the health of the brands in South Africa
Maintain an effective relationship with brand principals
Identify and manage the expectations of brand principals
Involve and inform brand principals with regards to brand strategies, through consistent feedback and participative consultative management initiatives
Analyse the market growth possibilities of the brands
Design a business plan reflecting financial forecasting for each brand
Motivate the financial and budget needs, to the brand principal
Monitor and control the financial and budget progress and developments, including volume forecasts vs stock management
Manage the variable budget within agreed frameworks
Maximise pricing strategies
Ensure Sales Managers understand brand marketing strategies and project plans
Inform Sales Managers of any changes to brand strategies and project plans
Liaise with Sales Managers regarding procurement of POS material
Discuss Sales Team’s feedback on promotions and POS material and Sales Managers and respond appropriately
Brand Manager - Trader Division
Flash Mobile Vending
Cape Town
06.2019 - 10.2021
Responsible for all areas of marketing and brand management of the portfolio of the Trader and sales: Flash; Shop2shop Tap2Pay and GO121 Portfolios
Negotiate with all stakeholders that impact marketing of these portfolios
Assist in developing Brand Strategy
Develop brand plans and Campaigns linked to Brand Strategy
Manage relationships with sales team, Trade Marketing, Channel, Action and Events, Internal and External Stakeholders
Develop and manage implementation of marketing brand plans
Work closely with agency partners and third parties
Plans implementation including timelines, KPI’s, creative material, media etc
Ensures briefs are correctly adhered to and full briefs are provided to Traffic Manager/Creative department
Approval of creative material for product portfolios
Assist in design of retail packaging and POS as well as in store marketing campaigns
Manage all reporting and post campaign review and or analysis
Submit updated summaries on brand exposure to business monthly
Track, measure, and ensure optimization of campaigns
Responsible for briefing and ensuring deadlines are adhered to
Track, measure, and analyze all campaigns and projects
Use data insights / BI to correctly segment and target
Provide marketing support for Growth Managers and sales team to achieve commercial objectives
Manage legal applications related to portfolios
Regular market visits for insights to drive brand and marketing plans and POS
Manage the Fiscal Brand Budget
Brand Activation Manager: Luxury Wines
Distell
Cape Town
07.2017 - 05.2019
Drive the development and implementation of the regional brand strategy and plans
Develop internal and external relationships, including networks with organizational focus to resolve brand performance issues
Drive continuous improvement for improved brand performance and business development with consumer intelligence, market analysis
Lead input into Integrated Brand and Channel plan process (identify target market/ brand positioning and budget allocation)
Lead the internal and external brand teams to deliver on effective brand performance and price positioning
Innovation - Drive and ensure implementation of new product concepts / upgrades and Gifting
Brand Portfolio management
Project management
Annual Budgeting and reporting
Sales: Drive Key accounts campaign management – Lead Design and implementation of impactful and effective consumer and channel promotions
Development of Brand assets- relevant, quality brand creative material aligned across all mediums (TTL incl
PR & digital)
Development of trade tools – ATL and BTL
Events: Concept and Implementation management
Assistant Brand Manager
Distell
Cape Town
02.2015 - 06.2017
Drive the development and implementation of the regional brand strategy and plans
Develop internal and external relationships, including networks with organizational focus to resolve brand performance issues
Drive continuous improvement for improved brand performance and business development with consumer intelligence, market analysis
Lead input into Integrated Brand and Channel plan process (identify target market/ brand positioning and budget allocation)
Lead the internal and external brand teams to deliver on effective brand performance and price positioning
Innovation - Drive and ensure implementation of new product concepts / upgrades and Gifting
Brand Portfolio management
Project management
Annual Budgeting and reporting
Sales: Drive Key accounts campaign management – Lead Design and implementation of impactful and effective consumer and channel promotions
Development of Brand assets- relevant, quality brand creative material aligned across all mediums (TTL incl
PR & digital)
Development of trade tools – ATL and BTL
Events: Concept and Implementation management
Sales Representative | Consultant
Distell
Cape Town
07.2009 - 12.2014
Achieve set volume and gross income targets for your on and off-trade territory in the Mainstream area
Achieve Operational Results by executing sales processes and the application of the 4A’s (Accessibility, Availability, Affordability and Activation)
Achieve Call adherence measures
Achieved required customer visit call hit rate
To focus on Customer and Relationship results by determining customer needs
Leading yourself effectively, achieving performance goals and live the company values
Providing timeous feedback to team and internal customers on areas for improvement on efficiencies, competition activities or any burning issue requiring quick solutions
Grow market share in line with territory targets
Control and correct use of ROI and POS material
Responsible control of company assets
Off Trade and Key Accounts| RTD’s and Cider |GWL: Tops and Shoprite| Main Market - Independent Retail and Counter Service, Regional and National Key Accounts: Metcash/Price Chain, Mass Cash, GWL(Shoprite/Spar)
On Trade: Main Market
Achieve Promotional Targets as per Business Plan
Implement and increase awareness of the strategic focus drive initiatives
Achieve set volume and value targets of the strategic focus brands and Picture of Success
Increase Sales coverage by identifying new sales prospects according to the segmentation tool
Optimize all resources to achieve sales targets such as people and processes and resolve issues on time
Achieve cold and ambient space targets by brand category
Build effective working relationships with Customers and relevant stakeholders to achieve results
Live company values
Providing timeous feedback to team and internal customers on areas for improvement of efficiencies, competitions activities or any burning issue in trade
Promotions Representative
Distell
Cape Town
11.2008 - 06.2009
Learn and assist in all in field position specifications from Rep assigned to
Planning Day route and outlet promotion plan implementation
Model stock figures to influence stock order
Stock Rotation
Top Line Merchandising
Weekend Activations
Promo kits management
Events management
Promo staff Management
Market Penetration | Outlet database Growth
Team Standby Representative
Team Asset Management
Team Events Management
Team Merchandise Store Management
Team Cycle Promotions Tracker and Implementation Management
Analyze data, make recommendations, and implement for the team to achieve KPI’s
Write and Implement Plans to enhance poor performance of products in Rep Areas
Team Standby Representative
SAB Liquor Licensing Program
Outlet Branding Project
Admin Assistant to Sales Manager
Sales Trainee
South African Breweries
Cape Town
02.2008 - 11.2008
Strengthened client relationships by providing regular updates on product developments, promotions, and relevant news items.
Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Identified areas for improvement in the sales process, presenting suggestions to management for increased efficiency.
Substitute Rep in vacant areas for enhanced on the job training
Learnership Work Experience
South African Breweries
Cape Town
03.2007 - 02.2008
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within the FMCG BEV industry, applying learned concepts directly into relevant work situations.
Analyzed problems and worked with teams to develop solutions.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
NQF4 Customer Management Lectures
Education
NQF 6 - MDP Management Development Programme - Business And Managerial Economics
University of The Western Cape
Bellville, South Africa
01.2014 - 11.2014
NQF6 - Programme in Marketing Management - Marketing Management
University of Southern Africa
Western Cape
06.2011 - 06.2012
NQF4 - National Certificate in Customer Management -
SESTO - Sector Education Skills Training Org.
Cape Town, South Africa
01.2008 - 11.2008
Advertising Graphic Design and Art Direction - Graphic Design And Art Direction
The Red & Yellow School
Cape Town, South Africa
01.2004 - 11.2004
High School Diploma -
Pinelands High School
Cape Town, South Africa
01.1999 - 01.2003
Skills
Strategic Brand Management
Accomplishments
Migration of Distell wine portfolio to 6 pack Case (Business Project) – Distell