Nonkoliseko Sihlobo
Administrator
Alberton,GP
Summary
Dynamic professional with extensive experience in customer service and cash handling at Style Retailability. Proven ability to enhance customer satisfaction through effective communication and assistance. Skilled in payment processing and maintaining accurate financial records, contributing to operational efficiency and a welcoming environment. Committed to delivering exceptional service and fostering positive customer relationships.
Proactive Administration Clerk with editing and proofreading expertise and understanding of Software. Proven success organizing information while managing emails and calls for various personnel.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2026
2026
years of professional experience
Work History
Cashier
Style Retailability
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Administrator
Department of Higher Education and Training
02.2024 - 02.2026
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
Sales Promoter
Payjoy
06.2022 - 06.2023
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Receptionist
Malish Trading Enterprises
03.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Education
National Diploma in Public Management - Commerce And Administration
Walter Sisulu University
Mthatha 05.2020
Skills
Cash handling
Customer assistance
Payment processing
Office administration
Problem-solving
Attention to detail
Recordkeeping and file management
Documentation and reporting
Office management
Time management
Timeline
Administrator
Department of Higher Education and Training
02.2024 - 02.2026
Sales Promoter
Payjoy
06.2022 - 06.2023
Receptionist
Malish Trading Enterprises
03.2020 - 03.2022
Cashier
Style Retailability
National Diploma in Public Management - Commerce And Administration
Walter Sisulu University