Supervisor
NEW ERA AGENCY(Brand Retail)
01.2019 - 04.2025
- Duties
- Overseeing and managing team workflow on daily basis
- Ensuring best customer practice is delivered at all times
- Communicating monthly targets and new campaigns
- Creating weekly and monthly schedules
- Welcoming and training new staff
- Cash management
- Monitoring staff performances
- Sending reports \updates to office management
- Resolving staff\customer concerns