Sihle Justice Memela
Midrand,Gauteng
Summary
Dynamic Sales Coordinator versed in generating and presenting competitive sales quotes. Drives revenue through meticulous deadline management and product knowledge. Superior record of sales growth and customer retention.
High-energy sales worker with proven negotiation and organisational skills. Offers proven history of managing high-volume task loads. Astute problem-solver with dedication to profitability and revenue growth.
Experienced professional with focus on sales coordination and customer relationship management. Capable of streamlining sales processes and enhancing team productivity through organisational skills and strategic planning. Committed to fostering positive client interactions and achieving sales targets.
Overview
15
15
years of professional experience
Work history
Sales Coordinator
Nabane SA
03.2012 - 12.2025
- Managed the preparation of sales reports to ensure up-to-date information availability.
- Handled critical customer issues promptly, improving overall service quality.
- Improved order accuracy through meticulous invoice verification process.
- Maintained comprehensive database of customer contact details, easing communication processes.
- Generated monthly sales forecasts which helped in inventory management.
- Provided proactive support to the sales team, thereby enhancing productivity levels.
- Facilitated efficient communication between departments resulting in smoother workflow.
- Secured increased market share by developing competitive pricing strategies.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Facilitated successful meetings between sales team and clients for better understanding of requirements.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Coordinated sales activities with effective communication between sales teams and clients.
- Processed purchases and sales orders promptly.
- Served as first point of contact for customer queries, expertly handling inbound calls.
Administrator
SASSA
Durban, KwaZulu-Natal
01.2011 - 01.2012
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Assisted senior administrators to effectively coordinate large-scale events.
- Improved record keeping system with attention to detail and thoroughness.
- Streamlined office operations by implementing efficient administrative procedures.
- Increased efficiency of document retrieval with a well-organised filing system.
Education
Grade 12 Senior Certificate -
Kwathathani High School
ND - Office Management & Technology
Mangosuthu University of Technology
Counter-balanced Lift Truck Operator (Code F01) - LIFT TRUCKS
PR0-EDU ACCREDITED TRAINING INTERNATIONAL
Johannesburg, Gauteng 05.2021 -
Skills
- Knowledge of Ms Word
- Knowledge of Ms Excel
- Knowledge of Ms Power-Point
- Knowledge of Ms Outlook
- Sales report management
- Customer issue resolution
- Invoice verification
- Database management
- Sales forecasting
- Sales team support
- Pricing strategy development
- Client relationship building
- Sales enquiry management
- Order processing
PERSONAL DETAILS
Home language: IsiZulu
Other language: English
REFERENCE
Thandanani, Mbandlwa, Manager, 082 498 8539, 011 262 0436
Accomplishments
- Certificate for Artistic Ability (2001)
- Certificate for Mathematics Advancement Project (2004)
- Certificate for the First Best Performer in Commerce (2004)
- Certificate for the Second Best Performer in Grade 12 (2005)
Affiliations
- Reading, Soccer and Rugby
Timeline
Counter-balanced Lift Truck Operator (Code F01) - LIFT TRUCKS
PR0-EDU ACCREDITED TRAINING INTERNATIONAL
05.2021 -
Sales Coordinator
Nabane SA
03.2012 - 12.2025
Administrator
SASSA
01.2011 - 01.2012
ND - Office Management & Technology
Mangosuthu University of Technology
Grade 12 Senior Certificate -
Kwathathani High School