Sifiso Michael Sithole
Operations Officer
Johannesburg
Summary
Highly motivated professional with more than 10 years of work experience. Currently employed by Standard bank Group, as an Operations Officer in the Investment Banking Operations department. Have gained much of knowledge and experience in the administrative, loan management, and payment transaction roles. I am mindful of the banking industry's potential for company growth, and I am convinced that my background in banking, my expertise in delivering services for customers and stakeholders, and the value of developing relationships will be a benefit to your team. Recently completed a Postgraduate Diploma in Risk Management and hold a bachelor’s degree in information technology management. Possess strong relationship management and communication skills with both internal and external stakeholders. Competent to execute instructions accurately and within tight timelines while adhering to laid down processes, procedures, risk and compliance controls. Excellent business sense, and I use my ability to think critically and solve problems in my day-to-day operations. Excellent at working as an individual and within a team.
Overview
17
17
years of professional experience
11
11
years of post-secondary education
Work History
Investment Banking Operations Officer
Standard Bank
08.2011 - Current
- Ensure that all routine controls relative to the service area are applied effectively to ensure that risk is minimised
- Reporting of all incidences in breach of established KRI’s to mitigate risk
- Ensure that payments are processed accordingly all signature lists mandates for fraud prevention
- Execute payment instructions accurately and within stipulated timelines, credit limits, and SLAs
- Capture payment instructions on relevant systems and verify transactions on MIS systems/folders
- Send confirmation/proof of payment to stakeholders and process late payments
- Escalate system downtime and unresolved queries to Manager
- Maintain proper filing and back-up of completed packs for payment instructions and related proof of payments
- Manage relationships with internal and external clients through effective communication
- Adhere to laid down procedures and ISO working instructions to minimize risk and errors
- Complete relevant compliance training within respective deadlines
- Complete checklists accurately
- Identified issues, analyze information and provide solutions to the teams problems or challenges
- Real Estate Finance (Property Finance)
- Authorizer of payments, refunds, collections, Auto debits and Unpaids
- Scrutinized payment spreadsheets and allocated client funds or deposits into disbursement accounts according to correct entities and loans
- Checked and captured Unpaids, exceptions, and rejections into loans maintenance system
- Clearing of deposits made and internal transfers done on Payment systems
- SA Operations
- Portfolio Management of different clients in the Investment Banking loan book
- Captured and processed new loans on loans maintenance system ACBS
- Processed Interest/Capital Repayments, loan disbursements, rate setting, conversions, accrual schedules, primary and secondary repayments as per loan agreement and terms
- Updated funding Murex number and admin user updates, setting servicing parameters, and manual loading of payment instructions and correspondences, sending of notifications, processed of bundles and manual maintenance of bundles
- Ensured Accurate loading of Client SSi’s /Account details for different currencies
- Processed and finalized credit margins for new products
- Liaise with Middle office for credit agreement and loan terms
- SA/REF Recons
- Reconciled SEC Recon, Disbursement Recons, and PBB/CIB daily deposits recons
- Reconciled outstanding transactions, reporting and informing stakeholders of changes and movements on account, and compiling supporting documents from multiple systems
- Booked expenses, investigated queries, and followed up on unidentified transactions
- Approving recons and spreadsheets
- Responsible for running reports and statements
- Initiated training of recons to colleagues and
- IOM (Isle of Man)
- Usage of AMH payment system and ACBS to complete transactions
- Basic understanding and knowledge of loans and IOM deals.
Cash Book Controller
Standard Bank
Johannesburg
07.2008 - 08.2011
- Managed open items and clearing function for Property Finance loans, including Blue Bond
- Maintained payment process accuracy by ensuring payments are loaded correctly on SAP, authorized signatories are verified, and payment schedules are updated
- Executed daily due date lists for processing planned records for ACB/Money transfers and manual collection
- Ensured accuracy of all loan account transactions and balancing of subsidiary ledger (treasury) to general ledger control accounts
- Checked daily balancing of IBT Book for stringent financial control
- Extracted client statements monthly for preparation of provision and inter-company schedules
- Identified and communicated SAP shortfalls to Loan Accountant, Financial Manager, and Operations
- Manager
- Reconciled Uncleared ACB receipt account, Exceptions account, Uncleared receipt account, RD cheque account, and ACB returns account
- Scrutinized general ledger accounts clear all outstanding items
- Provided reliable service to clients by following up on all uncleared items in general ledger Bank account, including monitoring of Technical Clearing accounts
- Assisted with internal and external queries, auditors, and accuracy testing of repo
- Creditors and Debtors
- Processed payments to external clients/vendors and reconciled client accounts
- Managed prepayments and accruals allocated costs to correct ledger accounts and transferred costs to various internal branches
- Processed and paid staff claims (reimbursements)
- Conducted ad-hoc duties and assisted with internal and external queries.
Administration Clerk
Standard Bank Property Finance
01.2007 - 06.2008
- Monitored, organized and managed all real estate files, for account analysts, property consultants, and bond administrators
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional
- Entered data into system and updated customer contacts with information to keep records current
- Created and updated records and files to maintain document compliance.
Education
Postgraduate Diploma - Risk Management
Mancosa
Johannesburg 01.2022 - 05.2022
B. Com - Information Technology Management
Mancosa
Johannesburg 01.2019 - 05.2021
National Certificate - Banking -
Damelin
Johannesburg 01.2017 - 05.2018
High School Diploma -
Immaculata High School
Johannesburg 01.1996 - 12.2002
Skills
Microsoft suit (Windows, Office), Payments, Risk Management, Compliance with controls and proceduresundefined
Quote
Each day given is a gift to change your next day
Timeline
Postgraduate Diploma - Risk Management
Mancosa
01.2022 - 05.2022
B. Com - Information Technology Management
Mancosa
01.2019 - 05.2021
National Certificate - Banking -
Damelin
01.2017 - 05.2018
Investment Banking Operations Officer
Standard Bank
08.2011 - Current
Cash Book Controller
Standard Bank
07.2008 - 08.2011
Administration Clerk
Standard Bank Property Finance
01.2007 - 06.2008
High School Diploma -
Immaculata High School
01.1996 - 12.2002
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