Results-oriented Sales Operations Manager with expertise in enhancing operational efficiency and achieving sales targets. Skilled in developing strategic insights that drive client relationships and service delivery. Focused on continuous improvement and tackling challenges to boost team performance.
Overview
24
24
years of professional experience
Work History
Sales Consultant
Arch Retail Solutions
Midrand, South Africa (Remote)
11.2025 - 05.2026
Implemented effective lead generation tactics to attract potential customers. Nurtured relationships with critical industry decision-makers for future collaborations. Leveraged analytics to assess market conditions and drive outreach success. Conducted extensive research to pinpoint lucrative business prospects. Worked closely with marketing teams to ensure cohesive messaging and improved lead flow. Regularly achieved sales objectives through relentless prospecting strategies. Engaged in community events to strengthen networks and gain referrals. Reviewed sales performance data to inform ongoing strategy enhancements.
Present sales demonstrations and achieve deal closures.
Compose proposals and deliver pricing estimates to clients regularly.
Partner with technical team to streamline processes
Log each lead systematically using Sage CRM
Engineered personalized sales strategies to boost client engagement and accelerate revenue growth.
Developed robust client relationships, elevating customer satisfaction and retention rates.
Performed in-depth market analysis aimed at identifying emerging business opportunities and trends.
Guided cross-functional teams in providing client-centered solutions that boost service efficiency.
Account Manager - Network Security and Cryptography
Nanoteq
05.2018 - 02.2023
Managing existing accounts and retaining business relationship. Up selling new services and identifying new business. Provide support to the business development managers by providing technical advice.
Developing and maintaining a strategic relationship on Key Accounts.
Scopes the client’s requirements and recommends solutions that addresses the client’s needs.
Engage clients in a strategic discussion in relation to the requirements.
Delivers a solution that best fits the client’s environment and budget.
Provide strategic and financially sound solutions.
Providing OEM support on the first installation on the company products.
Writing proposals and quotations for new and existing clients.
Do presentations and POC’s for the technical teams.
Support Product team with product testing and other activities.
Provide technical training on the company’s products.
Provide client management service on day to day operational work.
Pursue all leads and motivate our value to the clients.
Utilizes knowledge of the principles of estimating the compilation of quotations as and when required.
Pre-Sales Specialist
Business Connexion
12.2012 - 04.2018
Profiling potential clients and adding them on the pipeline.
Provide support to the Sales team by providing technical advice on managed and secured MPLS/VPN and cloud solution.
Ensure all client’s technical requirements are addressed in a proposed solution.
Ensure that the architecture design meets the client’s needs and is scalable for future increments or changes.
Do write-ups on managed security services and advise on suitable products.
Architect a customized WAN/LAN solutions by drawing diagrams with Ms Visio professional.
Scope the correct Cisco components when designing a secured MPLS/VPN solution.
Assist technical architects in analysing due diligence reports.
Delivers client oriented solutions that best suits the clients budget and needs.
Design a customized and secure internet connectivity solution.
Recommend products/services that can deliver a secured connection.
Prepare proposals, write-ups and solution pricing for all network, ISP and security services elements.
Provide a technically and financially sound solutions.
Liaise with the Bid office as we are responding to tenders.
Processing and following up on proposals till the proposal is submitted.
Effectively develop, maintain and demonstrate, as and when appropriate a good knowledge of current practice and awareness of current developments within network space.
Planning and preparing a strategy for sourcing new opportunities and new clients.
Evaluate new technology in terms of application, cost, support, life span, robustness and scalability.
Admin Clerk (Finance)
ABSA Bank
09.2003 - 06.2009
Data capturing, dispatch of cheques, account balancing debtors and creditors journals and daily account reconciliation.
Admin Clerk (Casual)
ABSA Bank
02.2002 - 08.2003
Processed statements and captured data through re-entry, prepared documents for accurate record-keeping.
Education
Certified Business Professional Executive -
Netcampus & Prometric (IBTA)
Centurion, South Africa
01-2014
Cisco Sales Expect -
Cisco Training Centre
Rivonia, South Africa
01-2013
A+ and N+ - IT
New Horizon
Rosebank, South Africa
01-2010
Marketing Management - Diploma
Central Johannesburg College
Park Town Campus
01-2002
Matric - Grade 12
Phefeni High School
Orlando West Soweto, Johannesburg, Gauteng
01-2000
Skills
Sales Training
Lead Generation
Sales Strategy
Sales Methodologies
Customer relationship management
Customer Engagement
Market Analysis
Professional Sales Written communication 3
Level Description
PERSONAL PROFILE
Leads generator and hunter.
Write proposals and quoting on day-to-day basis.
Screen clients based on needs analysis and managed a pipeline.
Show business benefits of features on a demonstration.
Managing existing accounts and retaining business relationship. Up selling new services and identifying new business. Provide support to the clients by providing technical advice.
Developing expansion business strategies and maintaining a strategic relationship on Key Accounts.
Constantly utilize one’s business experience and skills to assess and advise on the practicability of alternatives, combining technical limitations with operational realities.
Develop product short-lists and evaluation criteria that is utilized in product and service selection.
Successfully identify suitable applications and products in order to meet business needs within the required planning time frame.
Give guidance to the engagement layer on services, products and service catalogue.
An innovative problem solver, skilled at business operational trends and problem areas.
Methodical in the approach to solution development, enforcing procedures and processes to the lowest level ensuring that a high standard of sales discipline is maintained.
A team player with excellent organizational, communication and information management skills coupled with initiative, striving to meeting expectations and improving standards that are combined with productive work habits.
All qualities bundled into a pro-active people’s person, exercising a high standard of human relations and personal integrity, and maintaining a high premium on responsibility and reliability.
Timeline
Sales Consultant
Arch Retail Solutions
11.2025 - 05.2026
Account Manager - Network Security and Cryptography