Technology
Sifiso Rimana
Student
Tembisa,Gauteng
Summary
I completed Grade 12 in 2020 with a Bachelor's degree, where I obtained three distinctions in Mathematics, Physical Science, and Computer Applications Technology.
After Grade 12, I worked part-time at Tembisa Net, a local internet cafe in Tembisa, where I assisted clients with general computer-related tasks. I also help and/or teach fellow learners with Mathematics and Computer Literacy in their respective grades. In 2021 I was employed as a Quality Assurer at i-Talk Call Centre Solutions.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
TECHNICAL ASSISTANT
Internet Cafe
Tembisa, Gauteng
03.2020 - 11.2020
I assisted clients with computer-related tasks such as
working with Microsoft Excel, Word, Access,
PowerPoint, Gmail and also searching for relevant
information on Google, i.e. optimizing search relevance
and finding appropriate results.
Quality Assurer
i-Talk Call Centre Solutions
Randburg, Gauteng
04.2021 - 11.2021
In Call Centre, I listened to outbound calls to clients who were sold different products and services. I assured that agents followed script and offered appropriate services according to script, and that agents were able to handle objections as kind as possible.
Education
Bachelor Pass - Matric
Tembisa Secondary School
Tembisa 01.2016 - 12.2020
Skills
Microsoft Office
JavaScript
Mathematics
Interests
Food production
Banking and Finances
Hobbies
I love coding and solving mathematical equations. I always try to put real world problems into mathematical equations so I can solve them. I also like reading adventure and technological articles.
Timeline
Quality Assurer
i-Talk Call Centre Solutions
04.2021 - 11.2021
TECHNICAL ASSISTANT
Internet Cafe
03.2020 - 11.2020
Bachelor Pass - Matric
Tembisa Secondary School
01.2016 - 12.2020