Sifiso Mofokeng
Administrative Assistant/Receptionist
Bloemfontein,Free State
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Lab Assistant
University of the Free State, Bloemfontein
04.2022 - 03.2023
- Provided instruction to all lab users on proper use of all equipment.
- Handled lab equipment, cleaned keyboards, monitors and disk drives.
- Configured hardware, devices, and software to set up work stations for Students.
- Supported all computer lab operations.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced divisional policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved conflicts between employees to maintain positive and productive work environments.
Teaching Assistant
University of the Free State, Bloemfontein
01.2022 - 03.2022
- Partnered with Module Co-ordinator to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Student Representative
Council, University of the Free State – Bloemfontein
12.2020 - 12.2021
- Answered questions from visitors and potential students about university life.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Participated in on- and off-campus recruitment events to support university objectives..
- Aided recruitment efforts, assisting potential students in understanding admissions process.
- Collaborated with other departments to promote student engagement.
- Devised action plans for solving problems with University operation and leadership.
- Represented the University at various Higher Education conferences and events.
SGB Intern/Admin
Alra Park Secondary School, Nigel
01.2017 - 06.2017
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Developed and maintained relationships with key internal stakeholders.
- Collaborated with the School management team (SMT) on new initiatives to build confidence.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided primary customer support to internal and external customers.
- Welcomed customers and helped determine their needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Administration - Public Administration And Industrial Psychology
University of Free State
Bloemfontein 01.2018 - 12.2021
Bachelor of Administration Honours - Public Administration
University of Free State
Bloemfontein 01.2022 - 12.2022
Skills
Customer and client relations
Office administration
Report writing
Excellent Communication
MS Office Suite
Flexible and Adaptable
Attention to Detail
References
Mr Dijo Tjabane
TjabaneLG@ufs.ac.za
0814373043
Ms Dinkeng Motaung
MotaungDN@ufs.ac.za
0710257863
Ms Mamoya Khotha
KhothaMR@ufs.ac.za
0691711344
Timeline
Lab Assistant
University of the Free State, Bloemfontein
04.2022 - 03.2023
Bachelor of Administration Honours - Public Administration
University of Free State
01.2022 - 12.2022
Teaching Assistant
University of the Free State, Bloemfontein
01.2022 - 03.2022
Student Representative
Council, University of the Free State – Bloemfontein
12.2020 - 12.2021
Bachelor of Administration - Public Administration And Industrial Psychology
University of Free State
01.2018 - 12.2021
SGB Intern/Admin
Alra Park Secondary School, Nigel
01.2017 - 06.2017