Linux
Sifiso Mndeni
Computer Assistant
Summary
Dynamic Computer Assistant at Internet Cafe with proven problem-solving skills and a strong commitment to confidentiality. Successfully improved customer satisfaction and consistently exceeded sales projections. Proficient in Microsoft Excel and adapt at managing office inventory, demonstrating reliability and effective teamwork in high-pressure environments.
Overview
1
1
Certification
Work History
Computer Assistant
Internet Cafe
12.2022 - 01.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Building a network of contact through referrals.
- Enquired about customer satisfaction, anticipated additional needs and happily fulfilled.
- Assisting students with NSFAS applications and Tertiary Institutions applications, providing information of proper paperwork or documents should be provided.
- Handling customer complaints and solving issues promptly.
- Reaching and surpassing monthly sales projections
- Attending sales and training meetings as necessary
- Consistently looking for opportunities to gain new customers and answer inbound calls, email and prospective students that walk into the Cafe
- Assist student with admission and registration process to ensure appropriate guidance is provided regarding programme and qualification
- Provides prospective students with the highest level of customer service through effective phone,computer, email and face‑to‑face communication.
- Improved employee productivity with effective time management strategies for daily tasks.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Skills
Fast learner
Problem solving skills
Highly Responsible and Reliable
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Strong planning and record keeping skills
Listening Skills
Team work skills
Work Independently
Work to deadlines and under pressure
Software
Certification
NSC
Timeline
Computer Assistant
Internet Cafe
12.2022 - 01.2023
NSC
12-2022