Sicelo Khumalo
Mkuze
Summary
Skilled in leadership and team collaboration, with a knack for effective communication and problem-solving. Excel in adapting to new challenges and maintaining a positive atmosphere. Proven track record of quickly learning and implementing new processes to support team goals. Enthusiastic about fostering supportive and productive a supportive and productive work environment.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Assistant manager
Mkuze superspar
Mkuze, South Africa
05.2026 - Current
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
- Analysed sales data to identify trends, making recommendations for inventory adjustments.
- Developed and maintained safety protocols to ensure a safe working environment for all employees.
butchery manager
Mkuze Superspar
Mkuze
07.2023 - 12.2025
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Enhanced customer satisfaction levels by 20% through the introduction of a new feedback system.
- Negotiated contracts with suppliers, securing favourable terms that decreased costs by 10% annually.
- Drove sales growth of 18% in one financial year by implementing innovative marketing strategies.
Butchery Department Manager
Supertrade spar
Pongola, South Africa
06.2017 - 02.2022
- Stored stock safely and securely to maintain quality of goods.
- Actioned customer feedback to improve product and service provisions.
- Worked with leadership to develop and implement action plans to protect company assets and profitability.
- Managed department budget, closely monitoring expenditure and implementing cost-saving strategies.
- Labelled goods clearly and accurately in line with Trading Standards laws.
- Held regular meetings with trade staff to delegate tasks, communicate market trends, sales KPIs and priorities.
- Analysed sales data to identify trends, adjust strategies, and capitalise on market opportunities.
Butchery Blockman
Supartrade Spar
Manguza, South Africa
04.2012 - 09.2016
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Met schedule using excellent planning and coordination skills.
- Maintained clean, safe working environments to eliminate accident risks.
Education
NQF LEVEL 2 - wholesale and retails operations
W&RSeta wholesale and retail operations
Pinetown, KZN01-2013
Languages
English
Advanced
C1
isizulu
Proficient
C2
References
Mr Gert Kruger store manager 0762963500
Sfiso Madisa Assistant manager 0793219123
Reagan Mcteanzie Fresh regional 0825553171
Timeline
Assistant manager
Mkuze superspar
05.2026 - Current
butchery manager
Mkuze Superspar
07.2023 - 12.2025
Butchery Department Manager
Supertrade spar
06.2017 - 02.2022
Butchery Blockman
Supartrade Spar
04.2012 - 09.2016
NQF LEVEL 2 - wholesale and retails operations
W&RSeta wholesale and retail operations