Sibuyiselwe Punky
Madadeni,South Africa
Summary
Organized professional with proven ability to manage multiple tasks while maintaining high-quality standards. Exceptional written and verbal communication skills, with expertise in drafting clear emails, reports, and correspondence. Strong conflict management and problem-solving abilities, fostering positive relationships with colleagues and clients. Proficient in Microsoft Office and Google Workspace, supporting effective teamwork and collaboration across departments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
Work history
Maintenance clerk
ArcelorMittal
Newcastle, KwaZulu-Natal
07.2021 - 10.2025
- Organised and scheduled maintenance tasks to optimise plant operations.
- Captured all plant-related queries for tracking and resolution.
- Created job cards for artisans, confirming details in SAP.
- Managed work orders, updating databases and closing them daily.
- Maintained accurate records of all completed maintenance and repair activities.
- Liaised with vendors and contractors to ensure timely provision of services.
- Rendered administrative support to foreman and Plant Manager, enhancing workflow efficiency.
- Prepared reports, correspondence, and presentations for management review.
- Track inventory of supplies and equipment.
- Order necessary parts and materials for repairs.
- Ensure parts and supplies are properly catalogued
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Information Recorder
ArcelorMittal
05.2014 - 07.2021
- Experience in recording of information
- Record all plant stoppages
- Compile reports
- Do all production reports
- Support managers or teams with day-to-day administrative tasks
- Report all unsafe conditions and incidents
- Scan and send emails
- Typing all necessary documents and correspondence as required
- Responsible for accurately capturing, organizing, and maintaining information during activities or operations
- Handle sensitive information with discretion
- Coordinated with legal teams, enhancing overall productivity of court proceedings.
- Support managers or teams with day-to-day administrative tasks
Cash Desk Consultant
Truworths Retail
01.2012 - 05.2014
- Answering telephones
- Handling of finances
- Stock take
- Customer service handling
- Provide administrative support to management
- Developed comprehensive business strategies to deliver client objectives.
- Assessed risks associated with proposed business solutions, minimising potential issues.
- Initiated cost-saving measures by evaluating and improving operational processes.
Education
Degree - Community Development
University of South Africa
Newcastle, KwaZulu-Natal 01.2023 -
Matric - undefined
Newcastle High School
Skills
- Ability to work in a team
- Able to multi task without compromising quality of work
- Abstract thinker, creative and organised
- Computer literacy
- Conflict management
- Customer Care Principals
- Build positive relationships with colleagues and clients
- Demonstrate professionalism and discretion
- Support teamwork and collaboration
- Planning and report writing
- Write clear emails, reports, and correspondence
- Handle phone calls and in-person interactions professionally
- Act as a liaison between departments and external contacts
- Problem-solving
- Communication skills
- Team building
- Use office software (Microsoft Office, Google Workspace)
- Operate scheduling tools, databases, and communication platforms
Reference
- Frikkie, DE Jager, Foreman, 0343147668, ArcelorMittal
- Lucas, Mkhize, Supervisor, 0343147669, ArcelorMittal
- Glen Rose, Zwane, Manager, 0877570298, Truworths Retail
Timeline
Degree - Community Development
University of South Africa
01.2023 -
Maintenance clerk
ArcelorMittal
07.2021 - 10.2025
Information Recorder
ArcelorMittal
05.2014 - 07.2021
Cash Desk Consultant
Truworths Retail
01.2012 - 05.2014
Matric - undefined
Newcastle High School