Sibusiso Thalefo Mphuthi

• Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
• Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
• Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
• Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.

• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Metropolitan funeral policy, Metropolitan Life insurance,investment and savings plans,Metroplitan retirement plans.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

• Expanded customer base through cold calling, networking, and relationship building.
• Cold calling Vodacom life assurance campaign funeral policy and life insurance
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Telecommunications(Cold calling),Dial cold leads and create policies

Produce and maintain a high KPI,Excellent customer services, Retain existing clients and maintain remuneration of policies

• Built strong relationships with clients through consistent communication and exceptional customer service.
• Identified areas of improvement within existing strategies, implementing changes that led to increased revenue generation.

Cold calling offering clients cell c device contracts and retaining existing clients.

• Increased sales revenue by consistently meeting and exceeding sales targets.
• Enhanced product knowledge through continuous training and professional development opportunities.
• Achieved top performer status within the company due to consistent high sales numbers.