Sibusiso Ntombela

• Management & Support Services Alignment:
• Supports administrative and support service functions within a high-volume municipal environment
• Implements and monitors financial controls and procurement processes aligned to MFMA and SCM regulations
• Manages document flow, recordkeeping systems, and compliance documentation for audit readiness
• Compiles management reports, dashboards, and statistical analyses for EXCO and senior leadership
• Coordinates resolution of administrative queries, supplier issues, and financial discrepancies
• Contributes to performance monitoring systems and operational efficiency improvements
• Key Achievements:
• Improved reporting efficiency by 30%, enhancing management decision-making
• Strengthened document control and compliance systems, reducing audit risks
• Managed and tracked 100+ contracts and procurement transactions, ensuring compliance and delivery
• Enhanced supplier performance monitoring, reducing delays and non-compliance

• Project Value: R350 Million
• Management & Engineering Support Alignment:
• Coordinated engineering support functions, administrative processes, and project operations
• Developed and implemented project plans, schedules, and operational frameworks
• Managed stakeholder communication, reporting, and dissemination of operational information
• Oversaw resource allocation, procurement, and contractor coordination
• Monitored financial expenditure, budgets, and compliance requirements
• Ensured compliance with Occupational Health & Safety (OHS Act) and environmental regulations
• Supported team performance management and productivity improvements
• (Engineering Infrastructure Project)
• Key Achievements:
• Contributed to successful delivery of a R350 million engineering infrastructure project
• Improved operational coordination efficiency by 20–25%
• Ensured 100% compliance with reporting, governance, and safety standards
• Coordinated multiple stakeholders, improving project delivery timelines
• Supported implementation of local labour and socio-economic programmes

Supported survey data verification, planning inputs, and early-stage project coordination

• Assisted in preparation of design drawings and infrastructure layouts, continuously as the construction progressed. I handled about 13 complex drawings a week.
• Contributed to project planning and technical coordination activities

• Delivered technical support on civil infrastructure projects (roads, stormwater, water reticulation) over 6 reports in a month.
• Produced and verified as-built drawings and engineering layouts
• Processed survey data into engineering drawings using AutoCAD and Civil Designer
• Supported engineers with design adjustments and layout corrections
• Maintained technical documentation and drawing registers
• (Various Projects – KZN)

• Role: Supporting Project Manager (School Infrastructure Programmes)
• (Appointed in support of IDT as Implementing Agent for Department of Education projects)
• Key Responsibilities:
• Supported the implementation of school construction and infrastructure upgrade programmes on behalf of the Department of Education, under the Independent Development Trust (IDT)
• Coordinated multiple construction projects, including new school builds, renovations, and infrastructure upgrades
• Assisted in developing project implementation plans, schedules, and progress tracking systems
• Monitored contractor performance, site progress, and compliance with project specifications
• Conducted site visits and inspections, ensuring quality standards and adherence to timelines
• Facilitated stakeholder engagement with contractors, consultants, school management, and government officials
• Supported procurement processes, including contractor coordination and resource allocation
• Monitored project expenditure and budget alignment, ensuring effective financial control
• Ensured compliance with Occupational Health and Safety (OHS Act) and construction regulations
• Maintained accurate project documentation, reporting systems, and audit-ready records
• Department of Education Projects
• Key Achievements (KPIs):
• Supported delivery of multiple school infrastructure projects across KwaZulu-Natal
• Improved project coordination, contributing to on-time completion of key construction milestones
• Maintained 100% compliance with reporting and documentation requirements for public sector projects
• Coordinated multi-disciplinary teams (contractors, engineers, stakeholders) across multiple sites
• Assisted in managing project budgets and expenditure controls, reducing cost overruns
• Strengthened site compliance and safety monitoring, contributing to improved OHS performance
• Improved communication between stakeholders, reducing project delays and disputes

• Responsible for developed foundational skills of junior staff in engineering drawings, survey interpretation, and infrastructure layouts
• Assisted in preparing AutoCAD drawings and site layouts
• Supported data capturing and processing of survey information

• Managed high-volume administrative and customer service processes
• Resolved complex queries and improved service delivery outcomes
• Developed strong communication, problem-solving, and stakeholder management skills
• Key Achievements:
• Achieved ~90% resolution rate and ~80% customer satisfaction
• Handled 100+ daily service interactions, demonstrating efficiency and resilience