Sibusiso Godfrey Maphanga

Followed instructions and procedures to complete assigned tasks. Worked fast to complete tasks and meet daily deadlines. Maintained work areas by cleaning and straightening for maximum productivity and safety. Loaded, unloaded, and moved material to and from storage and production areas. Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment. Reported defective products or machinery to supervisor. Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. Addressed and resolved customer complaints in polite and professional manner. Developed strong customer service and product knowledge skills to enhance individual and team performance. Worked different stations to provide optimal coverage and meet production goals. Assisted with inventory counts and stocking of merchandise. Maintained overall safe work environment with employee training programs and enforcement of safety procedures. Helped meet changing demands by recommending improvements to business systems or procedures. Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Maintained cleanliness and organization, performed simple tasks with excellence such as sweeping, mopping and dusting to promote a clean work environment. Handled materials and equipment - assisted with moving items, setting up work stations, and also helping with inventory management in production and operational processes to promote safety. Supported operational staff- exercised good teamwork and good collaboration with other team members, this included assisting them with assembly lines, setting up machinery and performing basic repairs for the purpose of increasing productivity.