Summary
Overview
Work History
Education
Skills
References
Personal Information
Software
Timeline
Generic

Sibusiso GIft Madlala

Sales Consultant
Cape Town,WC

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Sales Consultant

IGNITION GROUP
03.2021 - Current
  • Cold calling prospective clients to sell latest DSTV Decoder, LTE router and VAS
  • Capturing clients details on silver surfer
  • Upgrading existing clients to the latest decoder
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Sales and Customer Service Consultant

MATRIX car tracker
01.2019 - 01.2021
  • Cold calling clients and selling them car trackers
  • Organizing the fitment with the fitment technicians
  • After selling, checking whether the fitment was and if the client would be interested in add On's to the contract
  • Managed customer accounts efficiently, ensuring timely updates on orders, payments, and delivery status.
  • Leveraged excellent communication skills to present product features and benefits persuasively, driving higher conversion rates.
  • Managed approximately 160 incoming calls, emails and faxes per day from customers.

Education

High School Diploma -

Premier College
Cape Town

Skills

Office management

Time Management

Technical proficiency

Customer engagement

Document oversight

Experienced in document creation using Microsoft Word

Excel proficiency

Experienced in software utilization

CRM software proficiency

References

  • Matrix, Megan Meth, Manager, 0615616857
  • Ignition Group, Moegamat Coyzyn, Campaign Manager, 0629050211

Personal Information

  • ID Number: 9403015306084
  • Ethnicity: African (Black)
  • Dependents: 3
  • Gender: Male
  • Nationality: South African
  • Marital Status: Single

Software

Hubspot

Apollo

Salesmsg

Timeline

Sales Consultant

IGNITION GROUP
03.2021 - Current

Sales and Customer Service Consultant

MATRIX car tracker
01.2019 - 01.2021

High School Diploma -

Premier College
Sibusiso GIft MadlalaSales Consultant