Lucid Charts
Sibusiso Lukhele
Business Development Manager - B2B
Johannesburg
Summary
Creative Business Development Manager with proven track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Business Development Manager
Kenosis Beauty Institute
Midrand
12.2020 - Current
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Created reports and presentations detailing business development activities.
- Collected data and performed customer needs analysis.
- Worked with existing customers to increase purchases of products and services.
- Generated new business with marketing initiatives and strategic plans.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Performed research to uncover potential target areas, markets and industries.
- Collaborated with sales and marketing departments to support project rollout.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Business Development Manager
A - Game Business
Johannesburg
01.2019 - 11.2020
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Created reports and presentations detailing business development activities.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Collected data and performed customer needs analysis.
- Worked with existing customers to increase purchases of products and services.
- Generated new business with marketing initiatives and strategic plans.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Devised effective marketing, sales and other promotional initiatives.
- Performed research to uncover potential target areas, markets and industries.
- Negotiated, prepared and signed contracts with clients.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Sales Associate
DLT Magazines
Johannesburg
03.2018 - 10.2019
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained records related to sales, returns and inventory availability.
- 'Managed over 50 customer calls per day.'
Trainer and Mentor
Climamark
Limpopo
06.2014 - 03.2017
- Scheduled and taught in courses to start a new venture.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Tracked attendance and evaluated progress for assigned trainees.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Analyzed team performance and identified opportunities for additional training.
- Prepared and presented supplementary learning material to support structured lessons.
- Supported productivity increase and business growth through new hire training and mentoring.
- Educated clients on proper use of products and systems.
- Developed individualized training plans to achieve staff readiness.
Education
BBA - Business Administration
Regenesys Business School
Johannesburg 07.2021 - Current
High School Diploma -
Mandisa Shiceka High
Johannesburg, South Africa 01.2004 - 12.2008
Skills
Sales expertise
Research
Systems and software programs
Product and service sales
Strategic planning
Business development and planning
Revenue Generation
New Business Development
Cold Calling
Campaign development
Networking strength
Market understanding
Software
Microsoft Office Suit
Business Optix
Zoho Operating System
Adobe Photoshop
Adobe Premier Pro
Wordpress
Interests
Reading self-help books
Building Websites
Writing blogs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
BBA - Business Administration
Regenesys Business School
07.2021 - Current
Business Development Manager
Kenosis Beauty Institute
12.2020 - Current
Business Development Manager
A - Game Business
01.2019 - 11.2020
Sales Associate
DLT Magazines
03.2018 - 10.2019
Trainer and Mentor
Climamark
06.2014 - 03.2017
High School Diploma -
Mandisa Shiceka High
01.2004 - 12.2008