Sibusiso Zongo
Knysna
Summary
Motivated to contribute my expertise and dedication to an organization that values integrity, excellence, and continuous improvement.
Efficient Assistant Housekeeping Manager with solid background in managing and supervising cleaning staff to ensure compliance with standards. Strengths include strong leadership skills, ability to multitask, and keen eye for detail ensuring cleanliness and orderliness at all times. Previous roles have consistently resulted in improved operational efficiency, increased guest satisfaction, and enhanced team productivity.
Overview
5
5
years of professional experience
Work History
Assistant Housekeeping Manager
Robberg Beach lodge by Lion roars
Plettenberg Bay
04.2024 - Current
- Assisted in the interviewing, hiring and training of new housekeeping staff.
- Supervised daily operations of housekeeping department to ensure compliance with standards.
- Inspected guest rooms and public areas to ensure cleanliness standards were met.
- Developed and implemented procedures for preventive maintenance program for all housekeeping equipment.
- Implemented a system to track guestroom status, including dirty, clean, occupied, unoccupied, out-of-service rooms.
Team Leader
Bidvest Prestige
KNYSNA
11.2022 - 04.2024
Allocation of duties, rooms inspection and assist in cleaning if necessary
Administrative Clerk
Premier Student Accommodation
02.2020 - 11.2020
Education
Bachelor of Arts (BA) - Humanities
Nelson Mandela University (NMU)
10.2024
Site Management - Health and safety management
Alison
05-2024
Diploma In Operations Management -
Alison
12.2023
High School Degree -
Makukhanye sss
11.2018
Skills
- Adaptability
- Collaboration
- Attention to Detail
- Creativity
- Communication Skills
- Leadership
- Teamwork
- Room Inspections
- Laundry operations
- Scheduling Staff
- Policy Enforcement
- Chemical Handling
- Guest Relations
- Health and safety
Hobbies and Interests
- Playing Musical Instruments
- Music
References
- Luxolo Mali, Residence Manager, Premier Student Accommodation, +27 76 365 1574
- Lennox Kameni, Housekeeping Manager, Protea Hotel Knysna Quays, +27 68 779 3180
Personal Information
- Date of Birth: 10/14/97
- Gender: Male
- Nationality: South African
Languages
English
Proficient
C2
Timeline
Assistant Housekeeping Manager
Robberg Beach lodge by Lion roars
04.2024 - Current
Team Leader
Bidvest Prestige
11.2022 - 04.2024
Administrative Clerk
Premier Student Accommodation
02.2020 - 11.2020
Bachelor of Arts (BA) - Humanities
Nelson Mandela University (NMU)
Site Management - Health and safety management
Alison
Diploma In Operations Management -
Alison
High School Degree -
Makukhanye sss
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