Sibusiso Tsotetsi
Soweto
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Customer clerk services
Absa bank
08.2012 - Current
Professional Field Market
01.2009 - 01.2010
- Reason for leaving: contract expired
Cashier
Milky lane
12.2005 - 01.2007
- Reason for leaving: shop was closed to financial problem
Education
High School - English, south Sotho, Mathematics, Biology, Geography, Economics, Physical science
Thesele high school
Skills
- Returns processing
- Excellent communication
- Time management abilities
- Teamwork skills
- Complaint handling
- Data entry proficiency
- Adaptability and flexibility
- Service upselling
- Banking operations support
- Refunds processing
- Problem-solving
- Credit card payment processing
- Issue and complaint resolution
Personal details
Home language: south Sotho
Other language: IsiZulu, Setswana English
Timeline
Customer clerk services
Absa bank
08.2012 - Current
Professional Field Market
01.2009 - 01.2010
Cashier
Milky lane
12.2005 - 01.2007
High School - English, south Sotho, Mathematics, Biology, Geography, Economics, Physical science
Thesele high school
Duties
- Registering clients for internet, cell phone and telephone banking and attending to charges related queries;
- Loading of beneficiary details, checking client account statements, Printing credit card & cheque listings, Escalating queries to relevant departments and giving info on various bank products, acknowledging order debit cards.
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