Resourceful [M&E Officer] with outstanding success liaising with senior management to define stakeholder needs, goals and objectives, articulate technical requirements and execute outcomes. Influences customers, suppliers and partners at account level. Highly proficient in [Microsoft Excel], including advanced features to facilitate strong flow-charting and presentation skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Junior M&E Officer
Zakheni Training & Development Centre
Mabopane
03.2015 - Current
Facilitate and support the coordination of programme interventions including identifying optimal linkages across activities and programme output.
Ensure data quality.
Produce reports: Monthly data and narrative reports.
Support Monitoring & Evaluation (M&E) activities throughout the organization.
Support target-setting for key programme elements.
Support programme staff aligned activities with project goals and targets.
Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Supervised various tasks in quest of completing project.
Liaised with manager to align strategic goals and objectives and to deliver program outcomes.
Monitored project progress to keep tasks on track and meet deadlines.
Intern System Administrator
SABC
Auckland Park
06.2012 - 07.2013
Performing preventative maintenance to reduce the impact of impending risks on radio playout equipment and systems for an assigned number of SABC regions as per departmental SOP.
Optimized system security and performance with proactive changes.
Performing corrective maintenance on software or hardware failures on radio playout equipment and systems for an assigned number of SABC regions either by one’s self or by communicating with a technician in a region.
Creating and maintaining relationships with assigned radio stations.
Planned and implemented upgrades to system hardware and software.
Resolved issues and escalated problems with knowledgeable support and quality service.
Managed firewall, network monitoring and server monitoring both on- and off-site.
Resolving queries and complaints, telephonically, remotely, as well as face to face.