Sibusiso Khumalo

A highly skilled and motivated Network Engineer with 8 plus years of experience in designing, implementing, and maintaining network infrastructure. Seeking a challenging position with your company to utilize my technical skills and experience in a dynamic environment.

• Microsoft Azure 104, 700 and 900
• CompTIA A+, N+, Security+
• CCNA, CCNP Enterprise

English, Zulu, Afrikaans

• Monitoring network performance: I keep an eye on the network to ensure that it is running smoothly and identified any issues before they become major problems.
• Troubleshooting network issues: If there are any network issues, I diagnose and fix them as quickly as possible.
• Configuring network devices: I configure network devices such as routers and switches to ensure optimal network performance.
• Managing network security: I implement and manage network security protocols to ensure that the network is secure from potential threats.
• Upgrading network hardware and software: I keep the network up to date by upgrading hardware and software components when necessary.
• Collaborating with other teams: I work closely with other IT teams such as software developers, database administrators, and security teams to ensure that the network meets the organization's needs.
• Documenting network configurations and processes: I maintain documentation of network configurations and processes to help with troubleshooting and ensure that other team members can understand the network's architecture.
• Keeping up to date with new technologies: I need to stay up to date with new networking technologies and best practices to ensure that the network is always performing optimally.
• I need to communicate with the organization's ISP to ensure that the organization's network and internet connectivity are functioning properly. Here are some details on how I and ISPs may communicate:
• Service level agreements (SLAs): Myself and ISPs may have SLAs that define the level of service that they will provide. The SLAs may include details on response times, uptime guarantees, and other service level details.
• Technical support: I may need to contact the ISP's technical support team to troubleshoot network or connectivity issues. The ISP's technical support team may provide guidance on resolving the issue or escalate the issue to a higher-level support team.
• Network configurations: Myself and ISPs may need to work together to configure the organization's network and connectivity settings. This may involve setting up firewalls, routing protocols, and other network configurations.
• Overall, communication between me and ISPs is important to ensure that the organization's IT infrastructure is functioning properly and that any issues are resolved quickly.