Microsoft office
Sibulele Nombula
Receptionist
Johannesburg
Summary
Dynamic and detail-oriented receptionist with proven expertise at Shumani Training and HR Solutions, excelling in customer relations and administrative support. Skilled in data entry and file management, I effectively resolved client inquiries and enhanced office efficiency, ensuring a welcoming environment that fostered positive first impressions.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Receptionist
Shumani Training and HR Solutions
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Eruditio Skills Development
01.2023 - 01.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Diploma In Law - Law
University of South Africa
Pretoria 04.2001 -
Skills
Data entry
Telephone skills
File management
Office management
Administrative support
Customer/Client relations
Mail handling
Meeting preparation
Software
Timeline
Receptionist
Shumani Training and HR Solutions
01.2024 - Current
Receptionist
Eruditio Skills Development
01.2023 - 01.2024
Diploma In Law - Law
University of South Africa
04.2001 -
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