Sibulele Chuma Mvandaba
East London
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
8
8
years of professional experience
Work History
Clerk
Department of Forestry, Fisheries and the Environment
01.2022
- Responsible for data entry
- Assisted in payment arrangements
- Followed ups on outstanding documents
- Handled incoming and outgoing communication
- Processed employment contracts
- Maintained a relationship with all department's clients
- Managed files and ensured that they are up to seniors' expectations
- Assisted the departments personnel with all day-to-day duties
- Ensured all filing is up to date
General Worker
Vincent Fruit and Veg City
01.2017
- Loaded and off-loaded stock from the trucks
- Ensured high levels of cleanliness in and around the premises of Vincent Fruit and Veg City
- Sorted and counted stock
- Willingly worked overtimes
Learner: Senior ADmiin Clerk
Eskom Distribution
08.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Travel Consultant
Par Excellence Travel Agency
01.2022 - 01.2023
- Provided remote travel consultation services to clients, offered personalized travel recommendations based on their individual preferences, budgets as well as interests
- Collaborated with clients to create customized itineraries, including transportation
- Utilized travel booking systems to research, compare, and book travel arrangements
- Effectively managed multiple client accounts, ensured accuracy and timeliness of bookings
- Handled customer inquiries, complaints, and issues promptly and professionally, resolving any problems to ensure customer satisfaction
Education
No Degree - BARISTA
NULYFE COFFEE CO.
Cape Town, South Africa10-2024
National Diploma - Farming management
Boland College
01.2023
Matriculation - Grade 12 (NQF Level 4)
West Bank High School
01.2017
Skills
- Strong communication
- Information analysis and research
- Multi lingual
- Teamwork
- Strong administrative
- Creative problem solving
- Attention to detail
- Research based decisions making
- Microsoft office skills
- Advanced computer skills
- Administrative Support
- Customer Satisfaction
- Telephone Etiquette
- Filing systems
Languages
English
Afrikaans
IsiXhosa
Additionalinformation
Certificate of Continuing Professional Development/Advanced Diploma in TEFL/TESOL Online Course, L.E.A.D academy, The CPD certification service, 01/01/22
References
- Mr. Dreyer, Principal, 043 7311 912, West Bank High School
- Lucille, Mentor/Supervisor, 043 727 0060, Vincent Fruit and Veg City
- Yolanda Williams, Supervisor, 066 420 0240, Department of Forestry, Fisheries and the Environment
Personal Information
- Willing To Relocate: True
- Date of Birth: 04/12/97
- Nationality: South African
- Driving License: Code 8 (b)
Timeline
Learner: Senior ADmiin Clerk
Eskom Distribution
08.2023 - 08.2024
Clerk
Department of Forestry, Fisheries and the Environment
01.2022
Travel Consultant
Par Excellence Travel Agency
01.2022 - 01.2023
General Worker
Vincent Fruit and Veg City
01.2017
National Diploma - Farming management
Boland College
Matriculation - Grade 12 (NQF Level 4)
West Bank High School
No Degree - BARISTA
NULYFE COFFEE CO.
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