SIBONOKUHLE SAMUKEL0 MTSHALI
National Youth Service
Edendale
3
Languages
7
years of post-secondary education
4
years of professional experience
Customer-focused Retail Sales Professional experienced in merchandise handling and customer service. Achieved organizational goals through attention to detail and strong communication. Versatile Civil Engineer skilled in overseeing projects from installations to multi-site developments, ensuring code compliance and regulatory adherence while leading teams to successful project completion.
Work History
Coaching Staff Member
5 Months- Facilitated National Youth Service coaching sessions, engaging youth participants in skill development.
- Conducted warm-up exercises and skill drills, enhancing training effectiveness.
- Ensured participant safety and maintained discipline during sports practice, fostering a secure training environment.
Marketing
5 Months- Collected and analyzed alumni demographic data to inform targeted marketing strategies.
- Recorded and organized all marketing activities to ensure data integrity and support campaign evaluation.
- Collaborated in developing marketing campaigns aimed at enhancing engagement with existing customers.
Administrator
6 Months- Managed correspondence and routed communications to ensure timely responses for youth service office
- Maintained organized filing systems for participant records and administrative documents to support efficient retrieval
- Scheduled meetings and coordinated calendars for service staff to optimize time management and collaboration
Stock Taker
- Exhibited meticulous attention to detail while accurately counting items.
- Achieved high accuracy in stock-taking process by minimizing errors.
- Upheld cleanliness and safety standards by consistently following safety guidelines.
- Answered customer questions and provided detailed product information.
- Reason for leaving: Contract expired
Retail Sales Associate
- Monitored sales floor and merchandise displays to ensure optimal product presentation and availability.
- Greeted customers and provided assistance with product inquiries and purchases to enhance shopping experience.
- Stocked merchandise, clearly labeled items, and arranged products according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Reason for leaving: Contract expired
Education
Diploma - Civil Engineering
- N4 : Mathematics, Quantity Surveying, Building and Structural Construction, Building and Structural Construction.
- N5 : Mathematics, Quantity Surveying, Building and Structural Surveying.
- N6 : Mathematics, Quantity Surveying, Building and Structural Surveying.
Diploma - Construction Management And Q.S (Building Pre-tec)
- English Communication Skills
- Construction Technology
- Introduction to applied building science
- Building Computation in Quantity Surveying
- Introduction to Quantity Surveying
- Building Site Works and Materials
Laws Of Cricket - Introduction To Umpiring
Matric (Grade 12) - Civil Technology (Construction)
- Mathematics
- Physical Science
- English HL
- IsiZulu FAL
- Construction
- Engineering and Graphic Designs
- Life Orientation
Skills
Sports planning
Youth engagement
Activity coordination
Training presentations
Customer service
Attention to detail
Data tracking
MS Excel
MS Outlook
Windows
Computer proficiency
Team organization
Workplace safety
Note taking
Communication
Personal Information
- Nationality: South African
- Marital Status: Single
Languages
- Nationality: South African
- Marital Status: Single
Languages
IsiZulu
First Language
English
B2
Upper Intermediate
IsiXhosa
A2
Elementary
Timeline
Coaching Staff Member
National Youth Service
09.2026 - 02.2027Read More
Cricket South Africa
Laws Of Cricket from Introduction To Umpiring
06.2026 - 08.2026Read More
Mangosuthu University of Technology
Diploma from Construction Management And Q.S (Building Pre-tec)
01.2026 - 10.2026Read More
Marketing
National Youth Service
09.2025 - 02.2026Read More
TVET College (Edendale)
Diploma from Civil Engineering
03.2025 - 10.2026Read More
Administrator
National Youth Service
09.2024 - 03.2025Read More
Stock Taker
Spar
12.2023 - 12.2023Read More
Retail Sales Associate
Californian Outfitters
12.2022 - 12.2022Read More
ML Sultan Secondary School
Matric (Grade 12) from Civil Technology (Construction)
01.2019 - 12.2023Read More