SIBONISO MFUNDO JIYANE
OFFICE ADMINISTRATION
Pretoria
Summary
Dynamic sales professional with expertise in customer engagement and sales strategy development. At Fish And Chips CO, boosted sales by fostering client relationships and enhancing product knowledge. Skilled in cross-selling and complaint handling, consistently achieving sales goals. Proven ability to drive repeat business and increase loyalty through effective networking and needs analysis.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Salesperson
Fish And Chips CO
02.2024 - 10.2025
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Grocery Clerk
MODEL BUTCHERY
11.2022 - 08.2023
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Maximized storage space efficiency with organized backroom practices, allowing for quicker product retrieval when needed.
- Contributed to smooth operations by coordinating with team members during peak hours and special events.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
Education
High School Diploma -
Buhlebomzinyathi High School
Newcastle, South Africa 04.2001 -
Skills
Customer engagement
Cross-selling products and services
Active listening
Customer service
Customer relationship building
Sales management
Complaint handling
Sales presentations
Product description
Sales strategy development
Networking
Up-selling
Needs analysis
Referral marketing
Sales software proficiency
Sales demonstration
Customer care
Certification
Training - [Office skills and Administration
Timeline
Training - [Office skills and Administration
06-2025
Salesperson
Fish And Chips CO
02.2024 - 10.2025
Grocery Clerk
MODEL BUTCHERY
11.2022 - 08.2023
High School Diploma -
Buhlebomzinyathi High School
04.2001 -