Siboniso Papane
Isiphethweni
Summary
Detail-oriented Software Tester with expertise in manual testing of web applications. Conducted comprehensive end-to-end testing of integrated systems, ensuring functionality and stability through clear documentation and effective collaboration in Agile environments. Prioritised quality and user experience, delivering reliable and user-friendly software products.
Overview
5
5
years of professional experience
Work History
Software Tester
Dark Fibre Africa
11.2023 - Current
- Executed comprehensive end-to-end testing across DFA systems, validating functionality of integrated platforms to ensure seamless user experience.
- Verify and test integration between the Sale Request Platform (Quickbase) and Salesforce in both QA and UAT environments.
- Ensure successful synchronization of created orders between platforms.
- Validate the integration between Salesforce and arcGIS to ensure client-provided locations are feasible for fibre supply.
- Confirm accurate integration between Salesforce and Globill. Verify that the correct pricing matrix from Salesforce is applied to ensure accurate billing.
- Ensure seamless synchronization between Salesforce and CA Service Desk Manager, validating that all necessary information is correctly transferred from Salesforce to SDM.
- Test and verify that Salesforce successfully receives data from the Revenue Assurance app via BOT, ensuring data accuracy and proper workflow.
- Performed Agile testing activities in accordance with Agile methodologies, ensuring rigorous test coverage and alignment with development cycles.
- Collaborated closely with developers, product owners, and other stakeholders to understand requirements and ensure test coverage.
- Develop and executed test plans and test cases for manual testing technique.
- Participated in sprint planning, daily stand-ups, and sprint reviews to provide feedback on the quality of the software.
- Prioritized and managed testing tasks based on project timelines and priorities.
- Performed regression testing to ensure that new features did not introduce regressions or break existing functionality.
- Actively participated in user acceptance testing (UAT) and gathered feedback from end users to improve product quality.
- Identified and implemented process improvements to streamline testing workflows, enhancing overall testing efficiency and effectiveness.
- Conduct manual API testing using Postman to validate RESTful APIs for various applications.
- Perform CRUD operation testing (GET, POST, PUT, DELETE) to ensure API endpoints behave as expected.
- Validate response codes, headers, and payload structures against API specifications.
- Write clear and concise test cases and test scenarios based on API documentation.
Software Tester
Loyalty Plus
05.2023 - 10.2023
- Developed effective test scripts to validate functionality and improve software reliability.
- Conducted quality assurance and testing, ensuring comprehensive documentation of processes and outcomes.
- Smoke/Sanity Testing Test Functionality alongside with negative testing on both QA and UAT environments.
- Collaborated with development team to streamline testing processes and enhance communication.
- Requirements analysis and documentation.
- Oracle database and principles.
- Utilised in-house system to manage daily operations.
- Practised office and email etiquette to maintain professional communication.
IT Support Technician
Enhlanzeni TVET College
08.2021 - 09.2021
- Provide technical support and assistance to faculty, staff, and students in resolving hardware and software issues.
- Diagnosed and troubleshot network connectivity issues, enhancing user access to resources.
- Install, configure, and update software applications on various platforms.
- Assist in the setup and troubleshooting of printers, scanners, and other peripherals.
- Assist in the maintenance and upgrade of computer hardware components.
- Managed computer labs, ensuring optimal operation and maintenance of all systems.
- Collaborated with IT team to escalate and resolve complex technical issues, facilitating timely problem resolution.
Education
Microsoft Security, Compliance, and Identity Fundamentals - SC-900
Microsoft online
01-2024
CompTa A+ -
ZA WIT Pty Ltd
01-2022
National Diploma in Computer Systems Engineering -
Tshwane University of Technology
01-2022
Grade 12 -
Phumula Secondary School
01-2015
Skills
- Manual Testing
- Writing and executing test cases
- Functional testing
- Regression testing
- Integration testing
- Smoke testing
- UAT testing
- Bug tracking
- Reporting
- API Testing Tool: Postman
- Bug Tracking & Test Management Tools: JIRA
- Ihelp
- Familiarity with SDLC
- Familiarity with STLC
- Working in Agile/Scrum environments
- Daily standups
- Sprint planning
- Retrospectives
- Clear bug reporting
- Effective collaboration with developers
- Collaboration with stakeholders
- Jira
- Bug tracking efficiency
Custom
https://www.linkedin.com/in/siboniso-papane6b70961b2?utm_source=share&utm_campaign=share_via&ut
Accomplishments
Accomplishments & Awards
CEO Achievement Award – DFA Salesforce Project | 2025
Recognised with a CEO Achievement Award for my contribution to the successful delivery and testing of the DFA Salesforce Project. Demonstrated outstanding dedication to building trusted relationships, embracing bold creativity, and doing the right thing. My contributions went above and beyond expectations and made a lasting impact on the project.
Timeline
Software Tester
Dark Fibre Africa
11.2023 - Current
Software Tester
Loyalty Plus
05.2023 - 10.2023
IT Support Technician
Enhlanzeni TVET College
08.2021 - 09.2021
Microsoft Security, Compliance, and Identity Fundamentals - SC-900
Microsoft online
CompTa A+ -
ZA WIT Pty Ltd
National Diploma in Computer Systems Engineering -
Tshwane University of Technology
Grade 12 -
Phumula Secondary School