Sibonisile QUEEN Shabangu
DAVEYTON
Summary
Poised Receptionist Assistant with background offering administrative support and front office daily activity management. Highly organized with focus on maintaining neat filing systems, electronic records and reception area. Professional when answering phones, greeting building entrants and communicating with teammates or business leaders.
Overview
3
3
years of professional experience
Work History
Teacher Assistant
Bhekimfundo Primary School
02.2021 - 06.2021
- Making sure learners they follow COVID 19 Regulations.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Receptionist Assistant
Lapeng Village And Guest House
06.2011 - 06.2012
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
Education
Ancillary Health Care - Health Management And Clinical Assistance
Health And Welfare Sector Education And Training Authority
Benoni, South Africa12.2016
Certificate - Hospitality Reception
Pc Training And Business College
12.2011
High School Diploma -
Mabuya Secondary School
Daveyton , South Africa12.2010
Skills
- Oral communication
- Data Entry
- Clerical Support
- Parent-Teacher Communication
- Appointment Scheduling
- Mail Routing
- Telephone systems
- Mail Sorting
Languages
English
Zulu
Xhosa
Tswana
Personal Information
Title: Receptionist
References
- Mr S Nkwanyane, , , , , , ,
- Mrs Nkambule, Receptionist Assistant, Lapeng Village And Guest House, 0114242832
- Teacher Assistant, Bhekimfundo Primary School, 0114264048
hobbies
Volunteering, making arts, reading books and articles and playing music
Timeline
Teacher Assistant
Bhekimfundo Primary School
02.2021 - 06.2021
Receptionist Assistant
Lapeng Village And Guest House
06.2011 - 06.2012
Ancillary Health Care - Health Management And Clinical Assistance
Health And Welfare Sector Education And Training Authority
Certificate - Hospitality Reception
Pc Training And Business College
High School Diploma -
Mabuya Secondary School
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