Sibongiseni Sixtus Kweyama
Retail Store Manager
Scottburgh
Summary
Dynamic Field Manager with a proven track record at FGK, excelling in project execution and team leadership. Spearheaded training initiatives that boosted productivity and operational efficiency. Adept at inventory control and enhancing customer satisfaction, I leverage strong problem-solving abilities to drive performance and foster a collaborative work environment.
Overview
14
14
years of professional experience
Work History
Field Manager
FGK
11.2022 - 03.2024
- Led field operations to optimize project execution, resulting in improved efficiency and enhanced team performance.
- Developed and implemented training programs for staff, fostering skill development and increasing overall productivity.
- Managed resource allocation and logistics, ensuring timely project delivery and minimizing operational delays.
- Coordinated communication between teams and stakeholders, enhancing collaboration and streamlining project workflows.
Store Manager
CliCKS
10.2009 - 10.2022
- Based on the role of Store Manager with 13 years of experience, here are 8 resume experience statements that reflect key responsibilities and duties relevant to the position:
- Led daily operations to optimize store performance, resulting in improved customer satisfaction and retention rates.
- Developed and implemented training programs for staff, enhancing team productivity and service quality.
- Managed inventory control systems to ensure accurate stock levels, reducing shrinkage and improving turnover rates.
Education
No Degree - Store Operations Development Program
SETA
Clicks Regional Offices 04.2001 -
Skills
Team leadership
Accomplishments
- Supervised team of 16 staff members.
- Collaborated with team of 22 team members in the development of a new store opening
- Achieved Store manager of the year certificate through effectively helping with Industrial Relations and Recruitment processes in other stores.
- Documented and resolved shrinkage problems which led to the best results of stock take.
Timeline
Field Manager
FGK
11.2022 - 03.2024
Store Manager
CliCKS
10.2009 - 10.2022
No Degree - Store Operations Development Program
SETA
04.2001 -