Sibongiseni Masinga
Technician II Analyzer
Gauteng
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Technician II Analyzer
Sasol
Secunda
04.2025 - Current
- Maintain a safe work environment by strictly adhering to established safety protocols and guidelines.
- Perform troubleshooting and diagnosis on malfunctioning equipment within a laboratory environment.
- XRF.
- Gas Chromatography (GC).
- Distillation equipment.
- Crusher & Milling Equipment.
- Carbon, Sulphur, Nitrogen Analyzers.
Customer Support Engineer
Malvern Panalytical
09.2018 - 03.2025
- Repair and technical support of X-ray Equipment.
- Mainly used in PGM Mining, Research & Cement industries.
- Independently diagnose and identify solutions to resolve system issues.
- Handled high-volume telephone calls to address and resolve customer queries.
- Remote Diagnostics of instrument faults.
- Work on Valves, compressors & pneumatic components.
- Report preparation & submission on Salesforce CRM.
- First line training to clients.
- Keep company vehicle well-stocked with necessary spare parts.
- Collaborate with other technicians to solve technical problems and find solutions to client issues.
- Extensive travel to clients within the SADC region.
Field Service Technician
Anton Paar
06.2016 - 07.2018
- Maintenance, repair and technical support of Laboratory Instrumentation.
- Product Ranges : Rheology & Microwave Digestion.
- Report preparation & Submission on Salesforce CRM.
- Routine equipment service out in field, maintaining equipment to high standards.
Field Service Technician
Carl Zeiss
02.2012 - 05.2016
- In-service training & exposure to the working world.
- Repair and technical support of Medical Equipment (Microscopy).
- Maintenance and technical support of 3D Co-ordinate Measuring Machines (Aerospace, Automotive Industries).
Education
ZetasizerNano
Malvern Panalytical
N.DIP - Electrical Engineering Process Instrumentation
Tshwane University of Technology
Siemens S7-1200 PLC & HMI, IT Networking Fundamentals
Udemy
01.2023
XRF Spectrometry
Malvern Panalytical
01.2018
Rheology
Anton Paar
01.2016
Mechatronics Systems Electric Drives
Festo SA
01.2014
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Quality control
Operations monitoring
Cost control
Routine Inspections
References
- Wynand, Smit, MD, wynand.smit@malvernpanalytical.com, +27(0)11 577 0880, +27(0)82 575 2628, Malvern Panalytical
- Johan, Lubbe, Customer Service Manager, johan.lubbe@malvernpanalytical.com, +27(0)11 577 0880, +27(0)79 517 4509, Malvern Panalytical
- James, Twala, Service Engineer, james.twala@carlzeiss.com, +27(0)82 853 7102, Carl Zeiss
Timeline
Technician II Analyzer
Sasol
04.2025 - Current
Customer Support Engineer
Malvern Panalytical
09.2018 - 03.2025
Field Service Technician
Anton Paar
06.2016 - 07.2018
Field Service Technician
Carl Zeiss
02.2012 - 05.2016
N.DIP - Electrical Engineering Process Instrumentation
Tshwane University of Technology
Siemens S7-1200 PLC & HMI, IT Networking Fundamentals
Udemy
XRF Spectrometry
Malvern Panalytical
Rheology
Anton Paar
ZetasizerNano
Malvern Panalytical
Mechatronics Systems Electric Drives
Festo SA
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