Sibongile Virginia Boya
Finance Administrator
Kwamhlanga
Summary
Proven Finance Administrator with a track record of enhancing customer satisfaction at Merchant SA (Mercedes Benz) through expert invoice preparation and exceptional communication skills. Excelled in regulatory compliance and transaction monitoring, achieving significant improvements in internal controls. Demonstrated ability to streamline processes, leading to increased efficiency and positive cash flow.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Finance Administrator
Merchant SA (Mercedes Benz)
09.2016 - 12.2022
- Professional use of telephone and email to communicate with customers and to report.
- Working directly with Dealers to ensure customer satisfaction.
- Generate and prepare clients ‘recon statements, invoices, Settlements, amortization and statements.
- Generate cross border letter for motor vehicle documents.
- Process of spare key letters and letter of no interest.
- Generate paid up letters.
- Process Restructure credit deals, Skip payments, Capital reduction requests and Refund
- Update client’s banking details, personal information, payment method and payment date change.
- Settling and close account once settlement amount has been paid
- Verifies funds payments and then process Natis documents once account has been settled.
- Verify record transactions and report irregularities to management.
- Ensure all rules and business regulations and processes are adhered to at all times.
Octogen
Finance Administrator
08.2015 - 06.2016
- Assist clients with debt consolidation and debt review.
- Liaise with creditors whom the clients have accounts with and refer them to the right departments.
- Assist clients with budgeting and debt management.
- Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
- Build relationships with Old Mutual branches to access leads from them.
- Do affordability checks to determine if the client requires assistant.
- Liaise with NCR for processing client’s transfers.
- Liaise with the Debt Councilors in order to process the client’s documents.
MTN CellNetwork
Sales Consultant
03.2010 - 07.2015
- Assist clients with opening and upgrading accounts, vetting of the accounts. Liaise with head office for application approval.
- Daily banking of all takings for the day and handling Petty cash.
- Receive new stock and capture the receiving on system.
- Do Credit note, process stock inter branch transfers and prepares and conduct stock takes.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours, weekend, and holiday shifts.
Debt Collector Agent
Aptus Personnel
07.2007 - 08.2009
- Exceeded performance goals through proactive outreach efforts and exceptional negotiation skills in securing repayment agreements.
- Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
- Demonstrated adaptability by working effectively under pressure while managing a large portfolio of delinquent accounts.
- Enhanced debt recovery rates through the use of advanced collection software, streamlining procedures and improving overall efficiency.
Education
National Diploma - Financial Management
Ekurhuleni West College
Germiston, South Africa 04.2001 -
High School Diploma -
Sekethwayo High School
Emondlo 04.2001 -
Skills
Invoice Preparation
Certification
Matric Certificate
Languages
English
Bilingual or Proficient (C2)
Timeline
Finance Administrator
Merchant SA (Mercedes Benz)
09.2016 - 12.2022
Octogen
Finance Administrator
08.2015 - 06.2016
MTN CellNetwork
Sales Consultant
03.2010 - 07.2015
Debt Collector Agent
Aptus Personnel
07.2007 - 08.2009
Financial Management Diploma
12-2006
Matric Certificate
12-2004
National Diploma - Financial Management
Ekurhuleni West College
04.2001 -
High School Diploma -
Sekethwayo High School
04.2001 -
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