Sibongile Florina Matjie Segobola
Blackheath
Summary
Dynamic professional with extensive expertise in customer service, training and facilitation, entrepreneurship mentoring and coaching, and youth and women empowerment, notably at loveLife and Activate! Leadership incubation, where impactful programs were led.
Overview
33
33
years of professional experience
Work History
Mentor and mentor for upcoming young enterpreneurs
Sizanani mentorship programme
Johannesburg
02.2025 - Current
- Guided mentees in building their businesses, and guiding and supporting them in the world of business. Creating business plan etc.
Life Skills Trainer
Limpopo Academy of Sport
08.2024 - Current
- Designing and facilitating customized life skills training programs for young athletes
- Promoting holistic athlete development focusing on leadership, resilience, goal setting, and conflict management
- Supporting the Academy’s vision of 'Empowering the Future of Limpopo Sports'
National In-Community Youth Hubs Manager / Inland Training Team Leader / Master Facilitator
Siyashesha Leadership Incubator (Activate!)
12.2012 - 01.2023
- Managed national leadership training programs across 9 provinces
- Oversaw team facilitation and quality assurance
- Liaised with corporates for mentorship and incubation opportunities
- Provided feedback to improve and adapt leadership curriculum
- Directed in-community stakeholder engagement projects
Skills Development Consultant
ICAS Gauteng
01.2015 - 01.2018
- Advised on SETA-accredited training programs
- Supported employment equity and learnership implementation
Regional Manager
loveLife
01.2010 - 01.2012
- Led district-wide youth programs and goGogetter elderly initiatives
- Built media and stakeholder partnerships
- Managed performance contracts, staff development, and compliance
Trainer & Youth Skills Developer
loveLife
01.2008 - 01.2010
- Facilitated youth empowerment and life skills training across Limpopo
- Coordinated youth volunteer programs and site evaluations
Development Facilitator / Trainer & Managing Member
Emthonjeni People Development Solutions
01.2006 - 01.2008
- Facilitated ABET, marketing, and project management
- Focused on community-based adult education and customer care
Entrepreneur / Director
Untouchable General Trading CC
01.2005 - 01.2006
- Managed event coordination, HR, and catering services
- Oversaw customer service, marketing, and training workshops
Customer Service & Operations Manager
Phuti Funeral Ministries
01.2004 - 01.2005
- Handled funeral arrangements, client care, and staff coordination
Provincial Customer Care Manager
African Life Assurance
01.1999 - 01.2004
- Managed provincial claims, broker networks, and satellite offices
Administrative Assistant
University of Limpopo
01.1996 - 01.1999
- Supported academic and principal’s office with admin services
Educator
01.1993 - 01.1996
- Taught English, Biology, and Afrikaans to Grades 8–12
Customer Service Supervisor
Eskom Walk-in Centre
Polokwane
01.2004
- Supervised back office operations and resolved customer queries
Education
GED -
Insurance Institute of South Africa
Gauteng, SOUTH AFRICA01-1997
High School Diploma -
Ipopeng Senior Secondary
Polokwane11-1988
GED -
Koena Moloto College of Education
POLOKWANE, South Africa11-1982
GED -
University of Limpopo Business School
Limpopo Customer Relationship Management -
University of South Africa
GautengGED -
Services/EDTP SETA
SOUTH AFRICAModerator Certificate (NQF 5) - TMS – Talent management solutions college
Services/EDTP SETA
Integrated Sustainable Development Planning (NQF 5 & 6) -
LG SETA
First Aid Level 1 -
St John College
Lemon Leadership Certificate -
Lemon Leadership SA
Online Facilitation -
University of Cape Town
Lean six Sigma Training -
Skills
- Life skills facilitation
- Curriculum design
- Youth empowerment
- Mentorship and coaching
- Strategic planning
- Stakeholder engagement
- Leadership development
- Public speaking
- Program management
- Event coordination
- Community mobilization
- Communication excellence
- Administrative proficiency
- Recognition strategies
- Hospitality and ushering
- Public relations expertise
- Microsoft Office Suite proficiency
- Virtual facilitation tools
Personal Information
Driving License: C10
References
- Mr. Terrence Modiba, 0720378721
- Mr. S ELediga, 0823539859
- Ms Nthabiseng Dibakwana, 0762043450
- Ms Tlou Langa, 0829682828
- Ms Valerie Hirsch, 0837507725
Hobbies and Interests
- Reading
- Writing
- Mentorship
Leadership And Recognition
- Former Board Member, SABCOHA, 2011–2015
- Former Board Member, Eagle’s Nest Christian School, 2004–2009
- Founder, MomSbo Foundation, Youth Empowerment NPO
- Ushering & Hospitality Leader, Church Ministry
- Mentorship & Model Coaching, Youth Development Projects
- Public Relations Officer, Church Community
Current Engagements
- Freelance Life Skills Content Developer, mentor & Facilitator, Sizanani mentorship programme, Coaching and mentoring for upcoming entrepreneurs, Present
- Life Skills Facilitator, Limpopo Academy of Sport, 08/01/24, Designing and facilitating customized life skills training programs for young athletes. Promoting holistic athlete development focusing on leadership, resilience, goal setting, and conflict management. Supporting the Academy’s vision of 'Empowering the Future of Limpopo Sports'.
Languages
N sotho
First Language
English
Upper Intermediate (B2)
B2
Afrikaans
Elementary (A2)
A2
Timeline
Mentor and mentor for upcoming young enterpreneurs
Sizanani mentorship programme
02.2025 - Current
Life Skills Trainer
Limpopo Academy of Sport
08.2024 - Current
Skills Development Consultant
ICAS Gauteng
01.2015 - 01.2018
National In-Community Youth Hubs Manager / Inland Training Team Leader / Master Facilitator
Siyashesha Leadership Incubator (Activate!)
12.2012 - 01.2023
Regional Manager
loveLife
01.2010 - 01.2012
Trainer & Youth Skills Developer
loveLife
01.2008 - 01.2010
Development Facilitator / Trainer & Managing Member
Emthonjeni People Development Solutions
01.2006 - 01.2008
Entrepreneur / Director
Untouchable General Trading CC
01.2005 - 01.2006
Customer Service & Operations Manager
Phuti Funeral Ministries
01.2004 - 01.2005
Customer Service Supervisor
Eskom Walk-in Centre
01.2004
Provincial Customer Care Manager
African Life Assurance
01.1999 - 01.2004
Administrative Assistant
University of Limpopo
01.1996 - 01.1999
Educator
01.1993 - 01.1996
GED -
Insurance Institute of South Africa
High School Diploma -
Ipopeng Senior Secondary
GED -
Koena Moloto College of Education
GED -
University of Limpopo Business School
Customer Relationship Management -
University of South Africa
GED -
Services/EDTP SETA
Moderator Certificate (NQF 5) - TMS – Talent management solutions college
Services/EDTP SETA
Integrated Sustainable Development Planning (NQF 5 & 6) -
LG SETA
First Aid Level 1 -
St John College
Lemon Leadership Certificate -
Lemon Leadership SA
Online Facilitation -
University of Cape Town
Lean six Sigma Training -
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