Sibongile Jabulile Nzimande

Reporting

Briefing individuals on tasks or situations

Advising on technical points

Providing formal teaching or training

Reporting to the manager

Training

Training new employees and ensuring compliance.

Training students during the 18 months of experiential training.

• Ensured smooth transition from ISO15189 -2012 to ISO15189
• Ensure customer satisfaction

My Principal Responsibilities and Accountabilities included :c

• Ensuring the labs in the ACOMP are complying with SANAS requirements
• Organising teams to conduct Internal Audits
• Conducting internal audits
• Updating SOP's
• Compiling monthly reports for the BM and RQAM
• Identifying training needs for staff
• Assist laboratories in closing non conformances
• Proven ability to learn quickly and adapt to new situations.
• Working collaboratively in a team environment with all the departments under the ACOMP.
• Led the implementation and maintenance of quality systems, ensuring adherence to GLP, GCP, and regulatory standards, while optimizing operational efficiency and compliance.
• Contributed as part of the executive team in developing and consolidating the annual budget for the KZN region, controlling costs and aligning resources with organizational goals.
• Played a pivotal role in increasing vaccine uptake within NHLS, related PHCs, and local communities by leading training and awareness initiatives on COVID-19 vaccines during the pandemic.
• Led cross-functional teams in the application of NHLS and DOH policies, ensuring compliance and alignment with national health initiatives and regulatory frameworks.
• Directed staff performance management, training, and development programs, fostering a culture of excellence and ensuring the alignment of skills with organizational needs and compliance standards.
• Provided expert guidance in the development and review of Standard Operating Procedures (SOPs), ensuring continuous improvement in service quality, safety, and regulatory adherence.
• Delivered critical medical education and training initiatives, including COVID-19 vaccine education, for healthcare staff and the public, enhancing public health outcomes and vaccine uptake.
• Led training initiatives for staff across KZN NHLS sites, providing education on Quality Management Systems (QMS) to ensure compliance, performance excellence, and effective service delivery.
• Led audits and quality assessments across NHLS/DOH facilities, ensuring the effectiveness of quality systems and driving continuous improvements in line with national and international standards.
• Managed asset procurement, calibration, and maintenance to ensure optimal resource utilization and reliable service delivery across multiple healthcare sites.
• Advised senior management on strategic policy decisions, providing expert insights to support continuous improvement, compliance, and alignment with local and global health priorities.
• Cultivated and maintained relationships with key stakeholders, including DOH and healthcare providers, to enhance service delivery, resolve issues, and contribute to health system strengthening.

Academic Responsibilities:

· Lecturing and Training: Delivered educational sessions to healthcare professionals and students on medical laboratory sciences, quality management, and public health.

· Examination and Assessment: Marking test scripts, and providing constructive feedback to support professional development.

· Mentorship: Mentored students and interns, supporting research projects and practical training.

· Research and Guidance: Provided academic support and mentorship in research methodologies and public health practices.

Other Duties Include

· Managed the asset maintenance register, ensuring operational efficiency and regular reviews to optimize resource utilization and compliance with regulatory standards.

· Led negotiations with external stakeholders on quality-related issues, strengthening relationships and driving improvements in service delivery across multiple healthcare sites.

· Contributed to the development and review of the Quality Manual and SOPs, ensuring alignment with current clinical practices and compliance with ISO 15189.

· Conducted audits across NHLS and DOH facilities, assessing quality systems, tracking non-conformances, and driving continuous improvements in line with SANAS and regulatory requirements.

My Principal Responsibilities and Accountabilities included :

· Operational Oversight: Managed the daily operations of the laboratory, ensuring efficient scheduling, workload distribution, and optimal lab performance.

· Safety & Compliance: Ensured adherence to safety protocols and regulatory standards to safeguard staff and visitors, promoting a safe working environment.

· Resource & Budget Management: Led inventory control and procurement of laboratory supplies, equipment, and materials, while managing the budget to maximize resource efficiency.

· Quality Assurance & Control: Developed and implemented quality control procedures, upholding high standards for laboratory processes and results.

· Personnel Development & Supervision: Trained and supervised laboratory staff, fostering a productive and professional environment to ensure team performance and development.

· Data Management & Reporting: Managed the proper documentation of lab results, providing accurate reports to senior management and stakeholders.

· Cross-functional Collaboration : Collaborated on research projects and cross-departmental initiatives, contributing to organizational objectives.

· Analytical & Technical Expertise: Utilized strong analytical skills to interpret data, troubleshoot problems, and ensure precise lab testing and results.

· Leadership & Communication: Led teams by ensuring smooth workflow, conveying technical information effectively, and coordinating efforts across departments.

· Safety Awareness & Compliance: Oversaw safety protocols and maintained regulatory compliance within laboratory practices to prevent hazards and ensure operational safety.

Skills developed and obtained from the Laboratory Manager role:

· Analytical Skills : Ability to analyze data, interpret lab results, and troubleshoot complex problems.

· Attention to Detail: Ensuring accuracy and precision in experiments, data collection, and maintaining records.

· Technical Skills: Proficiency in using lab equipment, conducting various tests, and maintaining laboratory instruments.

· Quality Control: Knowledge of laboratory quality assurance and maintaining standards to ensure accurate results.

· Leadership and Management: Supervising lab personnel, coordinating workloads, and ensuring smooth operations in the lab.

· Communication Skills : Conveying technical information clearly in both written and verbal forms to team members, stakeholders, and other departments.

· Organizational Skills: Efficiently managing time, resources, and inventory while prioritizing lab tasks.

· Safety Awareness: Familiarity with laboratory safety protocols, handling of hazardous materials, and ensuring compliance with regulatory standards.

· Team Collaboration: Working effectively with other scientists, technicians, and healthcare professionals in research and testing environment.

As a Laboratory Supervisor at the National Health Laboratory Service (NHLS) in the General Justice Gizenga Mpanza (GJGM) Laboratory:

• Supervisory Role: Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
• Finance: Assisted BM and LM in managing budget effectively by monitoring expenses, identifying cost-saving opportunities, and prioritizing investments in resources that maximize value for the organization.
• Oversaw in-depth laboratory inspections and contributed to favorable outcomes.
• Directed quality assurance standards to maximize results.

• Conducting periodic performance reviews for Laboratory Support Staff Providing constructive feedback to facilitate professional growth and ensure high-quality laboratory operations.
• Implementing processes to increase efficiency : Implementing strategies to minimize errors and reduce repetitive tasks, thereby enhancing laboratory productivity.
• Ensuring compliance with applicable guidelines and laws : Maintaining adherence to all relevant regulations and standards governing laboratory practices.
• Maintaining equipment and managing inventory : Overseeing the upkeep of laboratory instruments, ensuring a clean and organized facility, and keeping inventory well-stocked to support optimal performance.

Key Responsibilities:

• Sample Analysis: Conduct sampling and analysis of blood, tissue, and body fluids to detect abnormalities or diseases.
• Equipment Operation and Maintenance: Operate, calibrate, and maintain sophisticated laboratory instruments and equipment to ensure accurate test results.
• Quality Control: Implement and monitor quality control procedures to maintain the reliability and accuracy of test results.
• Data Interpretation: Analyze and interpret laboratory findings, ensuring results are accurately recorded and communicated to relevant healthcare providers.
• Compliance and Safety: Adhere to established laboratory protocols, safety guidelines, and infection control measures to maintain a safe working environment.
• Training and Development: Provide guidance and training to laboratory technicians, students, and other healthcare professionals as needed.

• Perform all routine and special Laboratory tests in a clinical Pathology (Chemistry, Haematology, CD4, Microbiology, TB, and Serology).
• Verify and validate Laboratory results, using set Quality Control (QC) processes.
• Document and maintain records.
• Perform QC (Internal Quality Control and External Quality Control) as required.
• update, control and maintain duty roster and bench task activities for colleagues and students.
• Supervise technicians and students.
• Train technicians and internship students according to the HPCSA requirements and SMLTA Syllabus
• Coordinator of the medical journal club.
• Supervising junior medical Technologists and Technicians.

My Principal Responsibilities and Accountabilities included :

· Operational Oversight: Managed the daily operations of the laboratory, ensuring efficient scheduling, workload distribution, and optimal lab performance.

· Safety & Compliance: Ensured adherence to safety protocols and regulatory standards to safeguard staff and visitors, promoting a safe working environment.

· Resource & Budget Management: Led inventory control and procurement of laboratory supplies, equipment, and materials, while managing the budget to maximize resource efficiency.

· Quality Assurance & Control: Developed and implemented quality control procedures, upholding high standards for laboratory processes and results.

· Personnel Development & Supervision: Trained and supervised laboratory staff, fostering a productive and professional environment to ensure team performance and development.

· Data Management & Reporting: Managed the proper documentation of lab results, providing accurate reports to senior management and stakeholders.

· Cross-functional Collaboration : Collaborated on research projects and cross-departmental initiatives, contributing to organizational objectives.

· Analytical & Technical Expertise: Utilized strong analytical skills to interpret data, troubleshoot problems, and ensure precise lab testing and results.

· Leadership & Communication: Led teams by ensuring smooth workflow, conveying technical information effectively, and coordinating efforts across departments.

· Safety Awareness & Compliance: Oversaw safety protocols and maintained regulatory compliance within laboratory practices to prevent hazards and ensure operational safety.

• Performance Reviews: Conducted periodic performance reviews for staff members, offering constructive feedback to facilitate professional growth.
• Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
• Kept laboratory in compliance with applicable guidelines and regulations.
• Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.

Skills developed and obtained from the Laboratory Manager role:

· Analytical Skills : Ability to analyze data, interpret lab results, and troubleshoot complex problems.

· Attention to Detail: Ensuring accuracy and precision in experiments, data collection, and maintaining records.

· Technical Skills: Proficiency in using lab equipment, conducting various tests, and maintaining laboratory instruments.

· Quality Control: Knowledge of laboratory quality assurance and maintaining standards to ensure accurate results.

· Leadership and Management: Supervising lab personnel, coordinating workloads, and ensuring smooth operations in the lab.

· Communication Skills : Conveying technical information clearly in both written and verbal forms to team members, stakeholders, and other departments.

· Organizational Skills: Efficiently managing time, resources, and inventory while prioritizing lab tasks.

· Safety Awareness: Familiarity with laboratory safety protocols, handling of hazardous materials, and ensuring compliance with regulatory standards.

· Team Collaboration: Working effectively with other scientists, technicians, and healthcare professionals in research and testing environment.

Key Responsibilities:

• Sample Analysis: Conduct sampling and analysis of blood, tissue, and body fluids to detect abnormalities or diseases.
• Equipment Operation and Maintenance: Operate, calibrate, and maintain sophisticated laboratory instruments and equipment to ensure accurate test results.
• Quality Control: Implement and monitor quality control procedures to maintain the reliability and accuracy of test results.
• Data Interpretation: Analyze and interpret laboratory findings, ensuring results are accurately recorded and communicated to relevant healthcare providers.
• Compliance and Safety: Adhere to established laboratory protocols, safety guidelines, and infection control measures to maintain a safe working environment.
• Training and Development: Provide guidance and training to laboratory technicians, students, and other healthcare professionals as needed.
• Ensured compliance with industry standards and regulations through diligent documentation and reporting.
• Increased operational efficiency by training colleagues on proper usage and handling of biomedical instruments.
• Provided technical support to medical staff, facilitating seamless operation of essential diagnostic tools.
• Improved patient care quality through timely maintenance and repair of medical devices.

Key Responsibilities:

• Sample Analysis: Conduct sampling and analysis of blood, tissue, and body fluids to detect abnormalities or diseases.
• Equipment Operation and Maintenance: Operate, calibrate, and maintain sophisticated laboratory instruments and equipment to ensure accurate test results.
• Quality Control: Implement and monitor quality control procedures to maintain the reliability and accuracy of test results.
• Data Interpretation: Analyze and interpret laboratory findings, ensuring results are accurately recorded and communicated to relevant healthcare providers.
• Compliance and Safety: Adhere to established laboratory protocols, safety guidelines, and infection control measures to maintain a safe working environment.
• Training and Development: Provide guidance and training to laboratory technicians, students, and other healthcare professionals as needed.
• Followed laboratory protocols for specimen processing, analysis, and results reporting.
• Identified patient and labeled specimens with correct information to protect patient from adverse errors.
• Analyzed laboratory findings to check accuracy of results.
• Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.

Key Responsibilities:

• Sample Analysis: Conduct sampling and analysis of blood, tissue, and body fluids to detect abnormalities or diseases.
• Equipment Operation and Maintenance: Operate, calibrate, and maintain sophisticated laboratory instruments and equipment to ensure accurate test results.
• Quality Control: Implement and monitor quality control procedures to maintain the reliability and accuracy of test results.
• Data Interpretation: Analyze and interpret laboratory findings, ensuring results are accurately recorded and communicated to relevant healthcare providers.
• Compliance and Safety: Adhere to established laboratory protocols, safety guidelines, and infection control measures to maintain a safe working environment.
• Training and Development: Provide guidance and training to laboratory technicians, students, and other healthcare professionals as needed.

Key Responsibilities

° Perform all routine and special Laboratory tests.

° Verify and validate Laboratory results, using set Quality Control (QC) processes.

° Document and maintain records.

° Perform QC (Internal Quality Control and External Quality Control) as required.

° update, control and maintain duty roster and bench task activities for colleagues and students.

° Supervise technicians and students.

° Train technicians and internship students according to the HPCSA requirements and SMLTA Syllabus

° Coordinator of the medical journal club.