Sibongile Soko
Sales Person
Johannesburg,GP
Summary
Dynamic Sales Consultant with a proven track record at Furniture Liquidation Warehouse, excelling in customer liaison and sales funnel management. Leveraged consultative techniques to enhance client satisfaction and foster long-term relationships. Recognized for exceptional time management and effective communication, driving repeat business and ensuring a positive customer experience.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Furniture Liquidation Warehouse
09.2020 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
Administrative Assistant
Italian Craft
03.2016 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Kaluluma Secondary School
Kasungu MalawiSkills
Time management
Timeline
Sales Consultant
Furniture Liquidation Warehouse
09.2020 - Current
Administrative Assistant
Italian Craft
03.2016 - 08.2019
High School Diploma -
Kaluluma Secondary School