Sibongile Libala
Cape Town
Summary
Recent graduate in Humanities with a focus on critical thinking and communication skills, actively engaging in tutoring and mentoring roles. Equipped with digital literacy expertise, enhancing learner confidence and competence in technology. Eager to leverage educational background to contribute positively in professional settings, driving personal and organisational success.
Overview
1
1
year of professional experience
Work History
Usher
Baxter Every Nation
Cape Town
03.2026 - Current
- Welcomed guests and congregants, establishing a high standard of service at events. Account for seat guidance by using floor plans and seating charts accurately. Handled guest enquiries before, during, and after events, ensuring timely resolution of issues. Led offering-basket distribution and collection during church services with consistency. Monitored aisles, entrances, and exits to ensure unobstructed access for all attendees. by monitoring aisles, entrances, and exits for unobstructed access. Managed crowd flow by guiding guests through entry and exit points for smooth transitions. by directing entry and exit routes for smooth movement. Coordinated with ushering team to uphold service flow across theatre and church events.
Digital Literacy Trainer
SHAWCO Education
Cape Town
02.2025 - Current
- Delivered digital literacy sessions to strengthen high school learner confidence with computers. Led instruction in Microsoft Word, Excel, and PowerPoint to develop core productivity skills. Supported learner progression in practical computer skills for daily use, enhancing confidence and competence. Owned lesson activity preparation and classroom support to maintain consistent learning delivery. Coordinated communication and administration to ensure accurate and timely record keeping, facilitating effective operations. Managed official correspondence and organisational records with clear documentation standards. Established agenda format for meetings to ensure clarity and organisation. and captured minutes accurately to support executive follow-up. Coordinated executive communication to maintain shared priorities across meetings. Planned and managed meetings and activities to ensure consistent organisational delivery and alignment with objectives.
Mentor
University of Cape Town
Cape Town
02.2025 - Current
- Coordinated first-year mentoring to provide continuous support throughout academic year, enhancing student integration. Advised students on university transitions by addressing needs and practical barriers. Guided academic planning and delivered peer support, fostering improved study confidence among students. Managed referrals to relevant university support services for appropriate assistance. Set expectations for engagement and personal development, contributing to increased student retention.
- Adapted mentoring approach to suit individual student needs, fostering a supportive environment., adapting to individual student needs to maximise mentoring potential.
- Monitored mentee progress through regular meetings, providing constructive feedback and encouragement.
- Developed student confidence and competence through targeted incentive programmes, increasing student commitment to learning.
Tutor
University of Cape Town
Cape Town
02.2025 - 10.2025
- Led tutorial delivery for undergraduate politics, sociology, and anthropology cohorts. Developed clear explanations of course concepts and academic content for students. Coordinated assignment support and exam preparation, providing structured feedback to enhance student understanding. Promoted active participation by encouraging critical thinking during tutorial discussions, fostering deeper engagement with course material. Monitored student progress through regular assessments and feedback sessions, delivering targeted support to enhance academic performance. by providing targeted support to improve academic performance.
- Tutored students in one-to-one and small group sessions to progress learning.
- Analysed student progress and prepared feedback to improve test results.
- Organised and maintained detailed records of tutoring sessions, including students' progress, to track and report outcomes effectively.
Education
Bachelor of Arts - Humanities
University of Cape Town
Cape Town, WC01-2027
NVQ Level 4 - Matric
Bulumko Secondary School
Cape 01-2023
Skills
- Customer service
- Event coordination
- Communication skills
- Active listening
- Team collaboration
- Positive attitude
- Patience and endurance
- Punctuality
- Critical thinking
- Creative thinking
- Digital literacy
- Academic mentoring
Hobbies and interests
- Swimming
References
- gcinumzi.haduse@uct.ac.za - Mentoring and Tutoring
- palesa.magugu@uct.ac.za- SHAWCO
- mttbon004@myuct.ac.za - Ushering
Timeline
Usher
Baxter Every Nation
03.2026 - Current
Digital Literacy Trainer
SHAWCO Education
02.2025 - Current
Mentor
University of Cape Town
02.2025 - Current
Tutor
University of Cape Town
02.2025 - 10.2025
Bachelor of Arts - Humanities
University of Cape Town
NVQ Level 4 - Matric
Bulumko Secondary School