Sibongile Happiness Madida
Office Administrator
Amanzimtoti,KZN
Summary
I am enthusiastic, self motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I work great with a team as well as on my own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Admin Officer
Indlebe Medical Services PTY LTD
Durban
01.2018 - 11.2022
- MS OFFICE
- Secretarial Proficient
- Customer service
- Completion of tender documents
- Submitting Tender documents on deadlines dates
- Collection of documents from various departments
- Ensuring stock availability
- Sale Negotiation
- Receipt of stock
- Receipt of Purchase orders
- Creating Invoices
- Creating Quotations
- Maintaining accurate tender records
- Ensuring the company status is compliant at all times
- Attending site briefings
- Office administration and management
- Increased customer service success rates by quickly resolving issues.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Maintained inventory of office supplies and placed orders.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Maintained accurate records of all tender activities, ensuring easy reference and analysis for future bid opportunities.
- Streamlined tender submission process by implementing efficient document management systems.
- Managed strict deadlines for multiple projects, maintaining a high level of quality and attention to detail.
- Increased company visibility within the industry by proactively seeking out new business opportunities through tender portals.
- Developed strong relationships with key stakeholders, resulting in improved communication and collaboration during the bidding process.
- Conducted regular post-tender reviews to identify areas for improvement and optimize future bid strategies.
- Responded to customer concerns and questions on daily basis.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Monitored outstanding invoices and performed collections duties.
Admin Clerk
Department of Justice and constitutional development
03.2007 - 10.2012
- Welcoming members of the public
- Consulting with them
- Attending to their queries
- Opening court files
- Photocopying
- Faxing
- Scanning emailing of documents
- Filling
- Attending to incoming and out going calls
- Booking court dates
- Ensuring court files are available on court dates
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
- Compiled and maintained accurate court records, ensuring integrity of legal proceedings.
- Addressed and resolved public inquiries, providing timely and accurate information on court processes.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Promoted transparency within the judicial system by accurately entering case details into electronic databases.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Supported courtroom proceedings, ensuring all necessary documentation was prepared and accessible.
Education
Matric - English, IsiZulu, History, Geography, Economics, Biology
Park hill secondary school
NQF Level 4 - Business Administration specializing in Human Resources
Pc Training & Business Collage
01.2018 - 05.2022
Skills
Office Administration
undefinedPersonal Information
- Date of Birth: 06/08/86
- Gender: Female
- Nationality: African
- Driving License: None
- Marital Status: Single
- Religion: Christian
References
- Sibusiso Mchunu, Department of Justice and constitutional development, 031-3024111
- Thokozile Buthelezi, Director, Indlebe Medical Services PTY LTD, 0813268969
Timeline
NQF Level 4 - Business Administration specializing in Human Resources
Pc Training & Business Collage
01.2018 - 05.2022
Admin Officer
Indlebe Medical Services PTY LTD
01.2018 - 11.2022
Admin Clerk
Department of Justice and constitutional development
03.2007 - 10.2012
Matric - English, IsiZulu, History, Geography, Economics, Biology
Park hill secondary school
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