Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Sibongamandla Mangwana

Sibongamandla Mangwana

Network Technician And Cybersecurity Engineer.
East London

Summary

I am a Dedicated IT professional with leadership and technical skills. Trusted and hard-working individual who excels in a fast-paced work environment and in both individual or Team environment.

Industrious Technical Specialist knowledgeable about updating software and devices to maintain current software and hardware for optimum productivity. Leveraging training and problem solving abilities to contribute technical knowledge to company and employee success.

Technical Specialist with strong analytical and problem-solving skills, adept at deploying and maintaining complex systems. Proven ability to collaborate with cross-functional teams, fostering environment of trust and flexibility. Skilled in troubleshooting, system optimization, and providing technical support. Known for delivering consistent results and adapting to evolving project requirements.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Network Technical Specialist

Allied Business Solutions
06.2024 - Current
  • Technical Support, Office 365 administration, Network config, Installation and troubleshoot, Run Network Vulnerability scans threat detection and response to security incidents, Security Awareness and training.
  • Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
  • Provided exceptional customer support, resolving complex technical issues with effective communication skills.
  • Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
  • Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
  • Completed troubleshooting and diagnostics on company resources.
  • Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged.
  • Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
  • Reduced downtime by proactively identifying potential network problems and implementing corrective measures.
  • Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
  • Enhanced data security, implementing rigorous backup procedures and disaster recovery plans.
  • Implemented robust cybersecurity measures to protect sensitive data and prevent unauthorized access.
  • Assessed business requirements to create focused solutions.
  • Developed technical requirement documentation for new software products.


Systems Administrator & Helpdesk Administrator

Nkqubela Technologies
01.2016 - 05.2024
  • Include Helpdesk Setup, Configuration, Customization and Administration. Administration and Deployment of VMware vRealize Automation Platform. Fundamental understanding of security principles, experience in Qualys Vulnerability Management and Vulnerability Management Detection, Response and patch management. Deployment, configuration, and maintenance of Windows servers. Strong experience with the Microsoft Office 365, Pro Plus Suite, Microsoft Cloud and Azure AD. Strong Experience with network technologies and devices such as routers, switches, Access points and firewalls. Troubleshooting and maintenance of VoIP solutions such as MS Teams, Skype and Hardware Experience with VMware, Microsoft Hyper-V for virtualization and virtual environment. Strong experience configuring, troubleshooting and tuning system hardware and software configurations for performance and reliability, over 20 VSAT installations, Router connection configurations, Access point installation and network cabling.

Education

Cybersecurity Asset Management -

QualysGuard

Huawei Next-Generation Certified Cybersecurity - undefined

ISC2
05.2024

Vulnerability Management Detection and Response - undefined

QualysGuard
12.2023

NCE1 - undefined

Fortinet
04.2023

Certificate Vulnerability Management - undefined

QualysGuard
01.2023

Diploma Information Technology Management - undefined

Alison Academy
01.2021

National Certificate Information Technology CompTIA Security+ - undefined

Boston City Campus
01.2013

National Certificate Information Technology - National Certificate Information Technology

Boston City Campus
01.2012

HCIA Datacom

Huawei Talent
South Africa
04.2001 -

IShield Sale Training

IShield Online Training
South Africa
04.2001 -

IShield Bronze Certificate

IShield Online Training
04.2001 -

Certified Cybersecurity

ISC2
06-2024

Computer Networking

Huawei Talent
06-2025

Skills

Route and Switch config

References

  • Solethu, Ruluneli, solethur@nkqubela.co.za, +27-823987709, Nkqubela Technologies
  • Russel, Van Rensburg, russel@alliedbiz.co.za, +27-645315867, Allied Business Solutions
  • Siyabulela, Jindela, siyaji@nkqubela.co.za, +27-834703470, Nkqubela Technologies

Timeline

Network Technical Specialist

Allied Business Solutions
06.2024 - Current

Systems Administrator & Helpdesk Administrator

Nkqubela Technologies
01.2016 - 05.2024

HCIA Datacom

Huawei Talent
04.2001 -

IShield Sale Training

IShield Online Training
04.2001 -

IShield Bronze Certificate

IShield Online Training
04.2001 -

Huawei Next-Generation Certified Cybersecurity - undefined

ISC2

Vulnerability Management Detection and Response - undefined

QualysGuard

NCE1 - undefined

Fortinet

Certificate Vulnerability Management - undefined

QualysGuard

Diploma Information Technology Management - undefined

Alison Academy

National Certificate Information Technology CompTIA Security+ - undefined

Boston City Campus

Cybersecurity Asset Management -

QualysGuard

National Certificate Information Technology - National Certificate Information Technology

Boston City Campus

Certified Cybersecurity

ISC2

Computer Networking

Huawei Talent
Sibongamandla MangwanaNetwork Technician And Cybersecurity Engineer.