SIBONAKELE KHUPE
Germiston
Summary
Proactive supervisor in cleaning department with expertise in team leadership and operational management. Successfully guides teams to uphold cleanliness standards and enhance guest satisfaction. Implements effective training programs to develop staff skills and foster a culture of continuous improvement. Strong communicator adept at resolving conflicts and driving productivity to achieve business objectives.
Overview
8
8
years of professional experience
Work History
Supervisor Cleaning Department
Emperor Lodge and Tours
07.2023 - Current
In-company training manager
Bell Life Style
Johannesburg
04.2018 - 04.2021
- Supported distributor training sessions on new product lines.
- Collaborated with department heads to understand and align training needs.
- Kept accurate records of training sessions, participant progress, and certifications.
- Facilitated induction sessions for new employees for smooth company integration.
- Guided a team of training professionals to maintain high standards.
Education
GENERAL EDUCATION AND TRAINING CERTIFICATE - Language Literacy and Communication; English, Mahematics, Life Orientation, Human and Social Sciences, travel and Tourism
Steve Tshwete Secondary School
PRETORIA11-2014
CERTIFICATE OF COMPETENCE - INTRODUCTION TO COMPUTERS, OPERATING OPERATING SYSTEMS, MICROSOFT OFFICE SUITE SUITE 2007, INTERNET & EMAIL, OFFICE ETHICS, GENERAL EDUCATION AND TRAINING
LAPENG E-LEARNING CENTRE
JOHANNESBURG08-2012
CERTIFICATE - INTRODUCTION TO HOUSEKEEPING TOOLS, EQUIPMENT & CLEANING PRODUCTS, CLEANING A ROOM STEP BY STEP, HOUSEKEEPING TROLLEYS & SUPPLIES, MAKING BEDS & HANDLING LINEN, PERSONAL HYGIENE & PROFESSIONAL APPEARANCE, GUEST INTERACTION, TEAMWORK & COMMUNICATION, SAFETY & SECURITY
CHILTON
JOHANNESBURG04-2026
Skills
- Housekeeping expertise
- Bed making and linen handling
- Room cleaning procedures
- Communication skills
- Guest interaction and customer service
- Cleaning equipment operation
- Basic computer proficiency
- Teamwork and motivation
- Employee training and development
- Quality assurance practices
- Staff scheduling and inventory management
- Leadership and team leadership
- Problem analysis and resolution
- Attention to detail
- Task prioritization and workflow analysis
Languages
English
References
Crispus Isiko, Emperor Lodge and Tours, Germiston, 0634288515, bookings@emprorlodgeandtours.co.za
Hobbies and Interests
- Cleaning and organising
- Gardening
- Walking
- DIY projects
- Volunteering
- Travelling
Personal Information
ID Number: 40010007C8CV
Interests
- Cooking
- Running
- Volunteering
- Listening to music
- Traveling
- Gardening
Timeline
Supervisor Cleaning Department
Emperor Lodge and Tours
07.2023 - Current
In-company training manager
Bell Life Style
04.2018 - 04.2021
GENERAL EDUCATION AND TRAINING CERTIFICATE - Language Literacy and Communication; English, Mahematics, Life Orientation, Human and Social Sciences, travel and Tourism
Steve Tshwete Secondary School
CERTIFICATE OF COMPETENCE - INTRODUCTION TO COMPUTERS, OPERATING OPERATING SYSTEMS, MICROSOFT OFFICE SUITE SUITE 2007, INTERNET & EMAIL, OFFICE ETHICS, GENERAL EDUCATION AND TRAINING
LAPENG E-LEARNING CENTRE
CERTIFICATE - INTRODUCTION TO HOUSEKEEPING TOOLS, EQUIPMENT & CLEANING PRODUCTS, CLEANING A ROOM STEP BY STEP, HOUSEKEEPING TROLLEYS & SUPPLIES, MAKING BEDS & HANDLING LINEN, PERSONAL HYGIENE & PROFESSIONAL APPEARANCE, GUEST INTERACTION, TEAMWORK & COMMUNICATION, SAFETY & SECURITY
CHILTON