Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Sibekezelo Dube Moyo

Sibekezelo Dube Moyo

Social Worker
Kibler Park,Johannesburg

Summary

Qualified Social Worker (Supervisor), 11/2023 to date Alpha Trauma Centre (Vereeniging Office) - Vereeniging SIBEKEZELO DUBE - MOYO SUMMARY Compassionate Social Worker with +5 years of comprehensive experience providing social services to various groups of people to aid with day-to- day issues. Well-versed in assessing client strengths, advocating for client. resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities. SUMMARY Compassionate Social Worker with +5 years of comprehensive experience providing social services to various groups of people to aid with day-to- day issues. Well-versed in assessing client strengths, advocating for client. resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.

Overview

14
14
years of professional experience

Work History

Senior Social Worker

Alpha Trauma Centre
  • Social-Worker in various tasks such as planning, executing programs and projects, networking with communities, organizing events.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Collaborated with multidisciplinary teams to create holistic care plans addressing physical, mental, emotional, and social needs of clients.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Enhanced community resources for clients through collaboration with local agencies and organizations.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.

Senior HR Coordinator

Tokologo Technical Assignments
  • Handled various HR tasks such as report writing, payroll processing, recruitment, training, attending CCMA cases, supervising administrators, and more.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Provided guidance on employment law compliance, reducing the risk of litigation and penalties for the organization.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Managed benefits administration to ensure accuracy, compliance, and costeffectiveness.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Facilitated conflict resolution for a harmonious workplace environment.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Implemented performance management systems that fostered employee growth and development.
  • Conducted thorough recruitment processes to attract top talent in the industry.
  • Contributed to the development of compensation packages that were competitive within the industry while adhering to budgetary constraints.
  • Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Coordinated technical training and personal development classes for staff members.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Organized company-wide events designed to boost employee morale.
  • Streamlined HR processes for increased efficiency and reduced errors.
  • Worked alongside global business leader to deploy new training strategies.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed and monitored employee recognition programs.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Developed policies and procedures that align with company objectives and legal requirements.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Supported company growth by collaborating on workforce planning efforts.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Created an inclusive work culture by promoting diversity and inclusion initiatives.
  • Reduced time spent on administrative tasks by automating key processes.
  • Coordinated employee events and recognition programs to promote a positive work culture and strengthen team relationships.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Assisted with writing job postings and job descriptions for boards.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw hiring, staffing, and labor law compliance.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Enhanced employee retention by developing and implementing comprehensive onboarding programs.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Improved employee satisfaction and performance with targeted training initiatives.
  • Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Provided professional services and support in a dynamic work environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Qualified Social Worker (Crime Prevention)

Alpha Trauma Centre
07.2022 - Current
  • Heidelberg
  • Engaged in school outreach programs, ran programs for children with behavioral problems, worked with court referrals, conducted home visits, offered parenting skills, and more.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
  • Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self advocacy.
  • Assisted clients with navigating and accessing social services such rehabilitation centres and medical care.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Coordinated external healthcare professionals to uphold high-quality, person-centered care.
  • Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Updated client documentation for accurate, compliant and current records.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Advocated for clients to assure respected rights and wishes.
  • Supported clients and families with empathy and compassion during difficult times.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Conducted home visits to assess clients' home environment and provide support.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Signposted resources for improved client and family access to mental health services.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Developed and implemented individualized treatment plans for clients.
  • Reduced recidivism rates among at-risk youth by providing targeted interventions focused on skill-building, pro-social activities, and positive role modeling.
  • Facilitated peer support groups to help clients connect with others.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
  • Contributed to policy development efforts within the organization or broader community context, advocating for systemic change that would benefit clients'' needs more effectively over time.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Learned and adapted quickly to new technology and software applications.

Qualified Social Worker

Victim Empowerment
09.2018 - 06.2021
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.

Human Resource Administrator

Tokologo Technical Assignments
06.2012 - 07.2014
  • Handled HR tasks such as leave processing, payroll processing, report sending, shortlisting candidates, addressing pay queries, and more.
  • Developed and implemented effective recruitment and onboarding strategies for new hires.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Liaised between multiple business divisions to improve communications.
  • Supported diversity initiatives through creating inclusive hiring practices and fostering a culture of respect within the organization.
  • Skilled at working independently and collaboratively in a team environment.
  • Recruited top talent to maximize profitability.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Managed company-wide recognition programs to boost morale and foster a positive work environment.
  • Fostered positive work environment through comprehensive employee relations program.
  • Developed and administered internal surveys to evaluate employee satisfaction.
  • Applied effective time management techniques to meet tight deadlines.
  • Reduced time-to-hire by optimizing the recruitment process, utilizing applicant tracking systems and social media networking tools.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized internal communication channels such as newsletters or intranet pages to keep employees informed about company news and updates.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Maintained up-to-date knowledge of labor laws to ensure company policies aligned with regulatory requirements.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Streamlined HR workflows for increased efficiency by automating various administrative tasks.
  • Implemented HR technology solutions for improved data management, reporting capabilities, and overall efficiency within the department. BuildSmart, Candy and Sage VIP.
  • Devised hiring and recruitment policies for +300 employee company.
  • Enhanced employee retention by implementing effective onboarding processes and regular performance evaluations.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Successfully negotiated competitive benefits packages with vendors, ensuring employee wellness and costeffectiveness.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Coordinated open enrollment periods for employee benefits, providing education on options available to make informed decisions about coverage selections.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Oversaw employee performance management processes including goal-setting meetings, progress check-ins, annual reviews, and feedback sessions.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Collaborated with department managers to develop targeted training programs for skill development and career growth.
  • Coordinated and administered employee health insurance and retirement plans.
  • Excellent communication skills, both verbal and written.
  • Mentored junior HR staff through leadership development initiatives to support their growth and success in the organization.
  • Worked well in a team setting, providing support and guidance.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Improved overall employee satisfaction through conducting regular surveys and addressing concerns proactively.
  • Coordinated technical training and personal development classes for staff members.
  • Instructed senior leaders on appropriate employee corrective steps.

Student Social Worker

Alpha Trauma Centre
02.2010 - 11.2013
  • Engaged in various social work tasks such as writing and filing client notes, counselling with trauma victims, attending awareness campaigns, group work with handicapped children, and more.

Education

Bachelor in Social Work - Psychology

University of South Africa
Pretoria, South Africa.
2013 - 2014

Bachelor of Social Work - undefined

05.2014

undefined

1999

Skills

  • Leadership and Management Development
  • Team Building and Collaboration
  • Engaging in supervision
  • Time Management and Organization
  • Emotional Intelligence
  • Stress Management
  • Presentation Skills
  • Target Selection Interviewing skills
  • Case Management
  • Computer skills
  • Debriefing
  • Communication
  • Ability to motivate personnel
  • Psycho-Social Assessments
  • Licensed Professional Counsellor
  • Staff Training and Onboarding
  • Analytical Thinking
  • Community Outreach Expert
  • Confidential Documentation and Recordkeeping
  • Motivational Interviewing
  • Child Development
  • And more
  • BHF REG NO
  • 1037153
  • SASSWIPP MEMBERSHIP
  • MEMBER
  • DRIVER LICENSE
  • Valid (Own transport)
  • POLICE CLEARANCE
  • Completed
  • CV
  • SIBEKEZELO DUBE - MOYO 2024
  • PROFESSIONAL TRAINING CERTIFICATES
  • Deloitte, Certificate in Target Selection Interviewing skills
  • Siyanqoba Seminars, Certificate in HR for Office Professionals
  • IIR Institute, Developing and Documenting Work procedures and process and policy formulation
  • IIR Institute, 8 Principles of ISO (QMS)
  • IIR Institute, ISO 900 (Quality Management System)
  • Court Hearings
  • Conflict Resolution
  • Behaviour Improvement Plans (BIP)
  • Violence Prevention
  • Case Documentation
  • Risk Assessment
  • Client Documentation
  • Staff Development
  • Grief and Bereavement Counselling
  • Life Skills Development
  • Family Case Management
  • Patient-Centred Care
  • Trauma-Informed Therapy
  • Policy Planning
  • Client Confidentiality
  • Records Management
  • Intervention Planning
  • WEBSITES, PORTFOLIOS, PROFILES
  • Psychology Today
  • ADDITIONAL TRAINING CERTIFICATES
  • Effective Parenting skills (DSD)
  • Bahlodi Child Diversion Programme (DSD)
  • Sizimisele Adult diversion programme (DSD)
  • Tutoring Counsellor (UK)
  • Certificate in Online Counsellor
  • Advanced Certificate in Online and Telephone Counselling
  • Working with Personality Disorders
  • Working Inclusively with the LGBTQ Community
  • Using Trauma-Informed Grounding Techniques
  • Tackling Destructive Thought Patterns
  • Online and Telephone Counselling
  • Introducing Creative Arts in Counselling
  • Grief and Bereavement
  • Engaging with Supervision
  • Emotion Focused Therapy
  • Practising Walk-and-Talk Counselling and Other Ecotherapy
  • Compare and Contrast Modalities
  • Advanced Counselling Skills - Use of Questioning
  • PROFILE
  • Qualified and registered Social Worker
  • ATTRIBUTES
  • Sound knowledge of human behaviour, relationships, systems and social issues and the ability to address social needs using appropriate social work methods and techniques
  • Excellent report writing skills
  • Impeccable organization skills
  • Good teamwork
  • Excellent communication skills and facilitation skills

References

REFERENCES Alpha Trauma Centre, Chief Social Worker and Office Manager, Amanda Allen, 016 422 0507 Tokologo Technical Assignments, Projects Manager, Sylvester Nkomo, 081 264 4806 Tokologo Technical Assignments, Office Manager, Kenneth Sala, 011 9070494/5/6 Therapy and Wellness, Office Manager, Neil / Leanda Otto, 062 293 8785 / 083 227 1004 ACTIVITIES AND HONORS I run a Private Practice situated in Johannesburg South. Mainly focusing on Psycho-social counselling, Parental skills, and couples counselling.

Timeline

Qualified Social Worker (Crime Prevention)

Alpha Trauma Centre
07.2022 - Current

Qualified Social Worker

Victim Empowerment
09.2018 - 06.2021

Bachelor in Social Work - Psychology

University of South Africa
2013 - 2014

Human Resource Administrator

Tokologo Technical Assignments
06.2012 - 07.2014

Student Social Worker

Alpha Trauma Centre
02.2010 - 11.2013

Senior Social Worker

Alpha Trauma Centre

Senior HR Coordinator

Tokologo Technical Assignments

Bachelor of Social Work - undefined

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