Hi, I’m
Sianna Leigh Moodley
Durban
Summary
Dynamic professional in optimizing front desk operations for Deborah Kanapathi at Be "You" Tique. Enhanced customer satisfaction through effective client relations and appointment scheduling. Demonstrated attention to detail and problem-solving skills, reducing errors by 20%. Adept at managing multi-line phone systems to streamline processes and improve efficiency.
Overview
1
Certification
Work History
Deborah Kanapathi
Nail Receptionist
01.2026 - 03.2026
Job overview
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Scheduled appointments and maintained calendar for staff, optimizing time management.
- Provided information on services and facilities, enhancing customer experience and satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
Silven Moodley
Office Administrative Assistant
11.2025 - 01.2026
Job overview
- Coordinated office activities to optimize workflow and enhance team efficiency.
- Managed scheduling and calendar appointments for executive staff to ensure timely operations.
- Prepared and organized documentation for meetings, ensuring all materials were readily available.
- Assisted in maintaining office supply inventory, reducing costs through effective resource management.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Emeris Westville Durban, South Africa
High School Diploma
Skills
Organization skills
Telephone skills
Customer/Client relations
Appointment scheduling
Scheduling appointments
Greeting and seating clients
Front desk operations
Attention to detail
Problem-solving
Punctual and reliable
Payment processing
Team collaboration
Basic math
Word processing
Visitor and customer relations
Customer service
Positive and professional
Professional and polished presentation
Reception desk management
Documentation and reporting
Scheduling
Customer and client relations
Time management
Certification
High school certificate (Bachelor pass)
Timeline
High school certificate (Bachelor pass)
11-2026
Nail Receptionist
Deborah Kanapathi
01.2026 - 03.2026
Office Administrative Assistant
Silven Moodley
11.2025 - 01.2026
Emeris Westville
High School Diploma