Summary
Overview
Work History
Education
Skills
Timeline
Manager
Sian  Brown

Sian Brown

Office Manager
Johannesburg

Summary

Sian Brown AKA Organisational Rockstar. With extensive experience in office management, I am seeking to streamline processes and improve efficiency within an organisation. Leveraging strong organisational and communication skills, I aim to ensure smooth daily operations in a busy office environment. Proven leadership abilities will be applied to motivate and guide a team towards achieving common goals, while fostering a positive and inclusive work culture. I plan to contribute to the growth and success of the company by utilising exceptional project management skills to manage multiple initiatives simultaneously. With excellent problem-solving skills, issues can be resolved quickly and efficiently, while always maintaining a focus on delivering exceptional customer service. Building and maintaining strong relationships with key stakeholders, including clients, vendors, and staff, will promote a collaborative and productive work environment. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Office Manager

Kern, Armstrong And Associate Attorneys
Johannesburg
06.2023 - 12.2023
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Office Manager

New Covenant Church
Bryanston, Johannesburg
01.2022 - 04.2023
  • As office manager I was responsible for overseeing the daily operations of the office, ensuring that it runs smoothly and efficiently
  • Some common tasks include: Managing administrative and support staff Managing office resources Creating and implementing office policies and procedures Managing office budgets Handling office communications Planning and organising office events Liaising with external stakeholders

Operational Support Manager

New Covenant Church
Bryanston, Johannesburg
01.2020 - 12.2021
  • As operational support manager I was responsible for overseeing and managing the day-to-day operations of the organisation
  • The main objective was to ensure that all departments are functioning efficiently and effectively to achieve their goals
  • My role included the following: Managing Staff Developing Policies and Procedures dMlaiRt

Assistant to the Pastor

New Covenant Church Bryanston
08.2018 - 12.2019
  • As assistant to the pastor of a church I was responsible for providing administrative and operational support to the pastor in fulfilling his duties and responsibilities. The specific duties, responsibilities and common tasks include: Managing the pastor's calendar Coordinating communication Supporting administrative tasks Supporting church programs and initiatives Providing pastoral support Liaising with internal and external stakeholders Performing other administrative duties as required
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Assistant to the Headmaster

The King's School Bryanston
Johannesburg
01.2017 - 07.2018
  • To the headmaster of a private school I was responsible for providing administrative support and ensuring the efficient operation of the office.
  • The specific duties, responsibilities and common tasks include: Managing the headmaster's calendar Preparing reports and presentations Coordinating communication Supporting administrative tasks Supporting special projects Liaising with internal and external stakeholders Performing other administrative duties as required
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Greeted guests in with friendliness and professionalism.

Education

High School Diploma -

Trinity House High School
Randpark Ridge, Johannesburg
04.2001 -

Diploma - Early Childhood Development

Professional Childcare College
Melville, Johannesburg
04.2001 -

Diploma in Theology - Theology

Christ For The Nations
Dallas, Texas
04.2001 -

Certificate - Paralegal Practioner

UCT
Cape Town, South Africa
04.2001 -

Skills

Staff Management

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Timeline

Office Manager

Kern, Armstrong And Associate Attorneys
06.2023 - 12.2023

Office Manager

New Covenant Church
01.2022 - 04.2023

Operational Support Manager

New Covenant Church
01.2020 - 12.2021

Assistant to the Pastor

New Covenant Church Bryanston
08.2018 - 12.2019

Assistant to the Headmaster

The King's School Bryanston
01.2017 - 07.2018

High School Diploma -

Trinity House High School
04.2001 -

Diploma - Early Childhood Development

Professional Childcare College
04.2001 -

Diploma in Theology - Theology

Christ For The Nations
04.2001 -

Certificate - Paralegal Practioner

UCT
04.2001 -
Sian Brown Office Manager